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  1. #1
    Join Date
    May 2009
    Location
    Savannah, Ga/H.H. Island, S.C.
    Posts
    1,403

    iPad for Service Techs

    Hey guys,

    I'm looking for some feedback on IPad's for the service tech. I'm currently in the field daily and am thinking about investing in an IPad for service use.

    What are the advantages? And what (if any) are the disadvantages?

  2. #2
    Join Date
    Mar 2009
    Location
    Mid-Mo
    Posts
    3,594
    I have a 1st generation iPad that I have and use daily.

    Just a few of the things I use mine for:
    Equipment iom manuals
    Parts manuals
    Equipment logs
    Parts lists of things I have on the truck and in hiding spots
    Spreadsheets of chiller configs/setups

  3. #3
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
    Posts
    6,441
    I have an iPad 3 for sales calls but I use my iPhone for service stuff bc I always have it on me. I suggest getting iPhones for techs if you already supply them with phones, data plans can get expensive though

  4. #4
    Join Date
    Feb 2006
    Location
    Float'N Vally, MS
    Posts
    1,808
    Quote Originally Posted by ryan1088 View Post
    I have a 1st generation iPad that I have and use daily.

    Just a few of the things I use mine for:
    Equipment iom manuals
    Parts manuals
    Equipment logs
    Parts lists of things I have on the truck and in hiding spots
    Spreadsheets of chiller configs/setups
    I have the iPad 1 and keep all my mini-split and chiller manuals on it. Plus a lot of OEM and special .pdf stuff.


    I have the truck inventory app. But have not used it yet. Winter thing...
    This actually has become my go to computer for every day use.
    Life is too short, Behappy!
    TFMM

  5. #5
    Join Date
    May 2009
    Location
    Savannah, Ga/H.H. Island, S.C.
    Posts
    1,403
    What about invoicing?

    Anybody do invoicing via IPad? I understand that printing is the only plague of Apple products. My thought is to email a copy of the invoice and those who request a written copy, I can send it via postal mail.

  6. #6
    Join Date
    Sep 2004
    Location
    Kansas City, Kansas, United States
    Posts
    13,832
    PROS

    Works well at night in van!
    You can use old inspection sheets
    And dont have to keep writing numbers down.

    24 hour access to porn.


    CONS

    Cant read in sun!
    Cant see in sun!
    Cant write in sun!
    Cant use in rain!
    Cant use over 100* f!
    Still have to do invoices in excel and copy paste etc.
    Cant even use in van unles parked under a tree!
    Hard to safely carry up ladder
    Expensive
    Takes one hand to hold.

  7. #7
    Join Date
    Sep 2004
    Location
    Kansas City, Kansas, United States
    Posts
    13,832
    Nobody wants to steal an old clipboard with paper on it!

  8. #8
    Join Date
    Mar 2010
    Location
    Kent, WA.
    Posts
    184
    the company i work for issues them. I mainly use it for dispatch and filled it up with manuals and other docs. works as a great GPS but for any real work ill pull out the laptop for proposals and things like that. our customers like it because they can sign right there and our software will email them the bill instantly.
    Experience
    Is what you get when you didn't get what you wanted.

    A positive attidude will not solve all your problems, but it will annoy enough people to make it worthwhile.

  9. #9
    Join Date
    Sep 2012
    Location
    New York, NY
    Posts
    53
    I have the IPad and use "ServiceM8" App. it is BRILIANT!! you can sync your iphone, ipad and computer all together. Really sweet app for small business's.
    for invoices I use "invoice ASAP" app very easy to use and email straight to the customer.

  10. #10
    Join Date
    Mar 2009
    Location
    Mid-Mo
    Posts
    3,594
    Quote Originally Posted by vaultein View Post
    I have the IPad and use "ServiceM8" App. it is BRILIANT!! you can sync your iphone, ipad and computer all together. Really sweet app for small business's.
    for invoices I use "invoice ASAP" app very easy to use and email straight to the customer.
    That looks like a very useful app. What are the charges/fees associated with it?

  11. #11
    Join Date
    Mar 2002
    Location
    fort walton beach fl.
    Posts
    790
    Quote Originally Posted by ryan1088 View Post
    That looks like a very useful app. What are the charges/fees associated with it?
    Looks like $15 a month. http://www.invoiceasap.com/pricing
    http://acfwb.com/

    "The best preparation for good work tomorrow is to do good work today"

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