iPad for Service Techs

[Brent Ridley]

Hey guys,

I'm looking for some feedback on IPad's for the service tech. I'm currently in the field daily and am thinking about investing in an IPad for service use.

What are the advantages? And what (if any) are the disadvantages?

[ryan1088]

I have a 1st generation iPad that I have and use daily.

Just a few of the things I use mine for:
Equipment iom manuals
Parts manuals
Equipment logs
Parts lists of things I have on the truck and in hiding spots
Spreadsheets of chiller configs/setups

[jtrammel]

I have an iPad 3 for sales calls but I use my iPhone for service stuff bc I always have it on me. I suggest getting iPhones for techs if you already supply them with phones, data plans can get expensive though

[behappy]

I have a 1st generation iPad that I have and use daily.

Just a few of the things I use mine for:
Equipment iom manuals
Parts manuals
Equipment logs
Parts lists of things I have on the truck and in hiding spots
Spreadsheets of chiller configs/setups

I have the iPad 1 and keep all my mini-split and chiller manuals on it. Plus a lot of OEM and special .pdf stuff.


I have the truck inventory app. But have not used it yet. Winter thing...
This actually has become my go to computer for every day use.

[Brent Ridley]

What about invoicing?

Anybody do invoicing via IPad? I understand that printing is the only plague of Apple products. My thought is to email a copy of the invoice and those who request a written copy, I can send it via postal mail.

[supertek65]

PROS

Works well at night in van!
You can use old inspection sheets
And dont have to keep writing numbers down.

24 hour access to porn.


CONS

Cant read in sun!
Cant see in sun!
Cant write in sun!
Cant use in rain!
Cant use over 100* f!
Still have to do invoices in excel and copy paste etc.
Cant even use in van unles parked under a tree!
Hard to safely carry up ladder
Expensive
Takes one hand to hold.

[supertek65]

Nobody wants to steal an old clipboard with paper on it!

[hotrodrob]

the company i work for issues them. I mainly use it for dispatch and filled it up with manuals and other docs. works as a great GPS but for any real work ill pull out the laptop for proposals and things like that. our customers like it because they can sign right there and our software will email them the bill instantly.

[vaultein]

I have the IPad and use "ServiceM8" App. it is BRILIANT!! you can sync your iphone, ipad and computer all together. Really sweet app for small business's.
for invoices I use "invoice ASAP" app very easy to use and email straight to the customer.

[ryan1088]

I have the IPad and use "ServiceM8" App. it is BRILIANT!! you can sync your iphone, ipad and computer all together. Really sweet app for small business's.
for invoices I use "invoice ASAP" app very easy to use and email straight to the customer.

That looks like a very useful app. What are the charges/fees associated with it?

[smurphy]

That looks like a very useful app. What are the charges/fees associated with it?

Looks like $15 a month. http://www.invoiceasap.com/pricing