am i the only tech. that has an incredibly hard time dealing with keating of chicago? their equipment isn't that complicated to work on, it just seems like they don't stand behind their products, or offer any support that worth anything to techs in the field. it's my understanding that if you want tech support, or parts you have to go through them. does anybody know of a more tech freindly supplier to talk to when your dealing with parts or warrenty on keating equipment?