Page 1 of 2 12 LastLast
Results 1 to 13 of 18
  1. #1

    Here's another!! Wondering why do I work here?

    I have a client who replaced his air handler due to the age and the cost to replace his evap coil due to it leaking. He bought a 2 ton Trane horizontal air handler from me and the company I work for, and let me tell you we are not the cheapest around by a long shot I sell on our quality installs and our awesome service. I get my last call of the day today and it is for this client. His complaint is the unit is not cooling properly. It was just installed less than a week ago. I figured maybe the drain line or something silly like that. I arrive out there and climb into the attic and see thisName:  ImageUploadedByTapatalk1348532415.917246.jpg
Views: 906
Size:  41.4 KB
    Name:  ImageUploadedByTapatalk1348532459.752946.jpg
Views: 775
Size:  55.1 KB
    I just sighed and said "oh boy here we go again" we installed a 3 ton R-410A knock off Trane air handler on a 2 ton XLI Trane R-22 condenser. I was so embarrassed to go and tell my client that we dropped the ball on him and we will return tomorrow morning with the correct unit. This is the kind of client everyone wishes for, no shopping around no beating you up on price, just says go ahead and do what ever you have to do and pays his bills up front in advance.
    I just wanted to share my frustration with you guys and vent a little.
    The topic says here's another. Wondering why I work here is because this happens a lot not so much the wrong unit but lazy techs, lazy installers, tons of call backs. The money is extremely good is probably why I have been sticking it out here for over 8 years. But it is getting really old!!

  2. #2
    Join Date
    Mar 2008
    Location
    NC
    Posts
    1,461
    What are you guys doing with the solenoid on the liquid line?

  3. #3
    The original air handler had it on there probably because the condenser is 200 feet away from the house.

  4. #4
    Join Date
    May 2008
    Location
    OKLAHOMA
    Posts
    113
    Lower the blower speed

  5. #5
    Join Date
    Jun 2007
    Location
    Greenwood Indiana (Indianapolis)
    Posts
    420

    Hmm I know what your thinking but?

    Quote Originally Posted by Texanna Slim View Post
    Lower the blower speed
    what will that due when you have a 410a a/h with a r-22 condenser?
    As iron sharpens iron so one man sharpens another Proverbs 27:17 NIV84

  6. #6
    Join Date
    Jan 2010
    Posts
    79
    Change the metering device

  7. #7
    We changed the air handler to the correct air handler (what the client paid for)
    Lower the blower speed?? Change the metering device??
    Why do that? It's new,,

  8. #8
    Join Date
    Jan 2010
    Posts
    79
    Because the coil is compatible with both refrigerants, match the metering device and voila. Lowering the blower speed doesn't compute with me either though.

  9. #9
    Join Date
    Feb 2012
    Location
    Toronto Canada
    Posts
    1,090
    Quote Originally Posted by ncboston View Post
    What are you guys doing with the solenoid on the liquid line?
    X2
    Don't you guys know that 410A is heavier then R22 so you gotta slow the Blower LMFAO.
    I agree give the man what he payed for don't band aid the screw up if you wanna stand behind your reputation.

  10. #10
    I get that but really the whole problem to me is the bait and switch that had happened. I agree change the metering device and maybe lower the fan speed but I would only do that if another company installed it and the client had no other way of making it right. And that would be after I slammed the other company really well but really though if any other tech would of came behind another company and seen this, I think they would of raised a red flag.
    And on another note my install manager and others in the company are saying that a 410 air handler will work fine with R-22. I don't agree but that's what they are saying:/ lol oh well!!
    What do you think??

  11. #11
    Join Date
    May 2000
    Location
    Indianapolis, IN, USA
    Posts
    34,188
    The big question is: did the TXV get changed? If yes, he's fine. If no, he's in trouble.

    But I agree, not a job I'd be proud of if my employer did this even with right TXV.

  12. #12
    Join Date
    Oct 2009
    Location
    Rhode Island
    Posts
    121
    everytime we do a new coil with r-22 cond. it always comes with 410a metering device txv or orifice, we always take it out and install an r-22 txv for the correct tonnage had no problems with that... except the 410a coils seem to be leaking quicker and quicker installed a brand new 410a system in place of 22 and the coil leaked after 2 yrs!!!! had this happen many a times with carrier

  13. #13
    Quote Originally Posted by BaldLoonie View Post
    The big question is: did the TXV get changed? If yes, he's fine. If no, he's in trouble.

    But I agree, not a job I'd be proud of if my employer did this even with right TXV.
    Nope they did not change the TXV they just installed a new GAM 2ton Trane air handler, they stand by the fact that it will work just fine!

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Comfortech Show Promo Image

Related Forums

Plumbing Talks | Contractor Magazine
Forums | Electrical Construction & Maintenance (EC&M) Magazine
Comfortech365 Virtual Event