[QwUOTE=timebuilder;14250901]I'm a Dale grad AND a former sales pro. I can tell you that most of the world's sales are driven by consumers, and not sales people.
It's need, and in some cases, want.
If you work for a service company, you are there to SERVICE the system. Fix it if a) it makes sense or b) replacement is not indicated or cannot be afforded.
We have far too many guys in this industry riding around in vans looking like SERVICE people, when in reality, their mandate from their boss is to SELL equipment, and not service it.
I think this aspect of the residential dynamic is, at best, disingenuous.
To be honest, those trucks should all say "HVAC Sales" on the side.
And not mention service, at all.
On the topic of Service Experts, it should be Sales Required Experts.
A guy from my church, and all but one tech, gave notice when it was announced that Service Experts was buying out their Co a few years ago.
I feel sorry for the guys in Texas, because I AM a compassionate guy. But this is a company who is reaping what they sow, just like another Lennox-related Co on the commercial side.
You can't run an industry on sales guys and kids just out of tech school. The market ultimately says it does not work as a sustainable business model.[/QUOTE]
the honest techd that know their craft will always will out in the long run. We ( US) can't ship that oversees. WE NEED YOU GUYS! T
hank you for knowing your craft and please stay honest for the rest of the world. IT will come back to the good guys.
From what we were told, ARS and one other company are looking to buy Service Experts, though ARS is farther along in the negotiations than the other company. ARS has already been kicking the tires so to speak at several locations. I guess we will see who actually buys Service Experts from Lennox, but with ARS farther along it will be interesting to see who the other company is and how interested they really are. Will be good to have someone in the service industry owning Service Experts instead of a supplier who's main focus is selling new equipment to improve there bottom line.
As long as the same management team is still there, things won't change. Their egos are running that company. Bryan Benak used to work for ARS. The good thing is one of the management team at ARS was an old SEI DM and he is really smart and caring. To the West SEI emoloyee, you know Bob ARS is the buyer and they are just doing their due diligence right now. Good luck to all of you.
Reply With Quote
Originally Posted by jasonhermonat
