lakeside.....We have sold a lot of these coils and we are finding leaking coils in 50% or more. We complained (very loudly) to our rep and he told us that we would be compensated for refrigerant and $150. per unit....That being said, we have been compensated only $370 and still owed over 5K. Personally, I believe that was just talk to shut us up. We, naturally, passed the credit to the customer that we were promised and now here we are with pretty much no compensation.
I have been searching the internet to find somewhere to complain or take some sort of action. We found 2 more leaking coils last week and now 3 this week so far.
Has anyone heard of a recall or how would one initiate such a thing. Would a call/mail/email to the EPA do any good? Nordyne knows the coils are faulty - yet does nothing. Freon leaks surely would not be well received by the EPA.