manitowoc indigo -full bin problem

[lowtemp]

Just installed a new machine at a Lonestar. Setup the ice thickness and ran through 1 cycle. the unit finished its harvest and then indicated i had a 'full bin' and that my water curtain was open. neither scenario was true. i reset power on unit and it started back up and did same thing.in setup menu i set binsensor option to 'none' still did the same thing. i then set it to 'bin' and then 'dispenser' which the unit doesnt have anyway. Still did the same thing. i suspect i either have a defective water curtain sensor or the sensor/magnet in door is not activating the sensor. im calling manitowoc in the morning. in the meantime anyone have any other suggestions?

[VTP99]

Sensor wires connected to board ? Try another magnet ?

[lowtemp]

yes wires are connected to board and connected to the right terminals. there is no exposed magnet on these units like the S series. this is an Indigo unit. i dont believe there is a megnet in the water curtain on these units . i believe it is a proximity sensor.

[VTP99]

Get the model # if you could please.

[hvac wiz 79]

might be a dumb question but . . . did you have the curtain off during the cycle for any reason & just not have it back on after it harvested? thus the full bin indication

edit: reread your op u said it wasn't open so i assume it was on .. ohm the bin switch with leads disconnected & see what it reads with curtain open & closed

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[hvac wiz 79]

yes wires are connected to board and connected to the right terminals. there is no exposed magnet on these units like the S series. this is an Indigo unit. i dont believe there is a megnet in the water curtain on these units . i believe it is a proximity sensor.

there's a magnet you just can't see it. it would be under the white plastic on the inside of the curtain. indigo is basically an S series machine with a bunch of extras

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[trippintl0]

They already have a service bulletin about the ice dampers sticking on certain models and causing a false full bin condition..... If I remember right, you grind down the inside edge of the damper (the damper has the magnet and rotates down to trip the bin switch). If yours has a curtain this may not apply. Check Manitowoc website for applicable service bulletins. Good luck!

[hvac wiz 79]

They already have a service bulletin about the ice dampers sticking on certain models and causing a false full bin condition..... If I remember right, you grind down the inside edge of the damper (the damper has the magnet and rotates down to trip the bin switch). If yours has a curtain this may not apply. Check Manitowoc website for applicable service bulletins. Good luck!

what models use an ice damper that looks like that? i haven't seen that before

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[itsiceman]

The switch is easy to test..........Got Ground?

[refertecbd]

Ditto on the Ground. Make sure the machine is grounded properly or those sensors will not work right.

[hvac wiz 79]

agree on the ground.

a little off topic but id like to think improper grounding of machines must rank high on calls to the factory for machines that don't function right. . . . for machines in play for a while i bet that high ranking call is filthy machines/components


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[VTP99]

lowtemp,
Do you have a model number for us to work with ?

[Rane69]

2things. There is a large washer u need to remove on thickness probe after installation and the is also an adjustable bin control on those units. The settings are in the board. I don't have book in front of me but u should call manitowic and they should set u straight.