Pretty new to I-VU. Got sent down to a location today. They are having issues with alarms spamming system and remote emails/phones.
General issue is any alarms coming from a few older 6400's will just keep populating. You can ack and/or delete them, but they just keep populating. The time stamps are from weeks ago. They are return to normal alarms. I tried removing the return to normal alarming, they still populate. The only way I can get it to stop is to disable the alarms.
Any idea? Sometimes you will get 3 of the same alarms. This is not happening with any of the rest of the controllers. And I manually tripped an alarm on these controllers and it now does the same thing.