One of my tenants complained of no cool. I called Cox Heating & Air (Tampa, FL), and they found a leak in the condenser coil. On one corner the aluminum fins were competely melted off and only the copper tubing remained (about 6 visible runs). The tech said it was from dog urine. The tenant has three large male German Sheppards.
The tenant claims it was like that before he moved in, and he felt it was from a weed eater - though there was no damage to the wire screen protecting the coil.
I have no reason to distrust the tech. I told the tenant that I would not bill him for any repairs (estimate was right around XXXXXXX to replace the coil) since he's been such a good tenant. I did want to make sure the dogs wouldn't have access to the repaired unit though.
It's a 2-ton Heil, model # HAC 030AKA4, SN 1022622696. It's about 3-4 years old (10 seer), and other than this, has had no problems. It only cost me $XXX to put the whole system in, so I'm struggling to understand why the coil alone would be this expensive.
So here are my questions:
1) Does dog piss really kill coils?
2) I wouldn't expect it, but is this type of damage typically covered under warranty?
3) Does the price quoted seem reasonable?
Thanks to all...
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[Edited by jrbenny on 08-30-2006 at 11:23 AM]