We are looking for a dispatcher/office help with the intent to help technicians get through there day. We need people who understand that just because the time hits 5pm it doesnt mean that the day is done. We are 24 hours with a dispatcher on call to screen calls to help the technician so he can get some sleep at night or at least try. We need someone who can multi-task & make quick decisions on where to send a tech or what to do with a pissed off customer. Can anyone help me?