I had a call from one of the 16 stores that the company I work for takes care of, they say that there was coke syrup coming out of the drain tube for the ice storage bin. They disconnected the coke so that they wouldn't lose all there coke syrup.
I get there and have them hook the coke syrup back up and as I watching the system I see they coke comming out the drain tubes. I called Coke Smile number and get to tech support and was talking to a senior tech about what I saw and he said that it sounds like the tube that connects to the cold plate is damaged or that the cold plate is damaged for the coke line.
He had me disconnect the coke line from the cold plate and cap it off and see if it still had a problem so that the front counter would have coke. He said that the only way to fix a cold plate is to replace the whole system. Is that correct?