Hi strange thing happened today. I had called a large ac place friday for a renthouse hvac unit that wouldnt come on. It was late friday so girl that answered phone asked if a service call monday morning would be ok, I said sure, see 'em then.
Monday 8am a nice clean cut guy showed up, did various tests to the unit, concluded it needed a new thermostat, ok fine put it in. I was impressed by his friendliness, promptness and attention to detail when checking the unit out. He checked the outside and inside units, took probably hour and half. He had tracked some dirt inside and even went to great pains to clean it up even when I told him no big deal just leave it.
So anyway I tipped him twenty five dollars, no big deal I thought. He went on his way, I went on my way. Later in afternoon I got a call from the owner of the company. He attempted to chew my butt out for tipping "his" employees. I remained calm and let him try to explain his position. His position was that he paid his people enough as it was ($14hr) and that when people give them tips it just makes them want more tips or worse a raise in pay.
So I let him state his case then it was my turn. I told him I couldnt believe a person was so damn ignorant and cheap to whine if one of his employees got a small tip for good service. Told him I would never use his company again, he hung up.
So, did i make a cardinal sin in the hvac business by tipping this guy? Is it not very common to do this? Or did i run into a complete jerk a-hole of a owner of a hvac business?