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  1. #1
    Join Date
    Mar 2009
    Location
    Triad - North Carolina
    Posts
    439

    User Anger and Hostility

    The expectations of the Do It Yourself'ers that frequent this site are something else.
    The something for nothing attitude is quite nasty.
    Yes, I've seen that before and it doesn't mean I like it.

  2. #2
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    19,524
    Quote Originally Posted by Keith73 View Post
    The expectations of the Do It Yourself'ers that frequent this site are something else.
    The something for nothing attitude is quite nasty.
    This is a symptom of society today. The impersonal nature of electronic internet communication fuels it. It breeds arrogance and entitlement.

    Ever see a segment on TV where Jesse Waters goes out on the street and college campuses and asks about mundane, basic-knowledge things, and 95% of the people he talks with know little to nothing about his question, but they ALL know who Kim Kardashian is?
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







  3. #3
    Join Date
    Oct 2012
    Location
    Wisconsin
    Posts
    4,384
    I had an elderly couple get mad at me last week. They told me I was stupid and then called me every name in the book.

    I don't know why people feel the need to be so rude.

  4. #4
    Join Date
    Aug 2012
    Posts
    2,753
    Part of the problem is the tech gets blamed for everything that has happened to the people in the past.
    My name is TooCoolforschool and I am a chronic over charger.

  5. #5
    Join Date
    Jun 2014
    Location
    Dover, DE
    Posts
    1,640
    It is what it is. Perhaps some feel we are an unneeded trade, or charge too much for what we do.
    All we can do to those angry DIYers here is put in a good face and kindly point out the rules they ignored when they signed up. That paints us, the site and our industry in a much better light.

  6. #6
    Join Date
    Jun 2014
    Location
    Dover, DE
    Posts
    1,640
    Quote Originally Posted by toocoolforschool View Post
    Part of the problem is the tech gets blamed for everything that has happened to the people in the past.
    I'd remove tech and replace with industry. The tech on site happens to take said blame when they show up.

  7. #7
    Join Date
    May 2014
    Location
    Bay Area California
    Posts
    1,856
    What did you do, have the nerve to hand them a bill for your time?

    Quote Originally Posted by Mike19 View Post
    I had an elderly couple get mad at me last week. They told me I was stupid and then called me every name in the book.

  8. #8
    Join Date
    Jan 2010
    Posts
    6,786
    Probably told them there 1960 Moncrief furnace has finally developed some heat exchanger cracks and it's time to replace it.

  9. #9
    Join Date
    Jul 2013
    Location
    Richmond, VA
    Posts
    871
    I love hearing this:

    "I don't get it! It was working just fine yesterday. I've never had a problem with it!"

    And now it doesn't, dimwit! Things break.

    Sent from my Honeywell Vision PRO 8000

  10. #10
    Join Date
    Oct 2012
    Location
    Wisconsin
    Posts
    4,384
    Quote Originally Posted by BBeerme View Post
    What did you do, have the nerve to hand them a bill for your time?
    Quote Originally Posted by VTP99 View Post
    Probably told them there 1960 Moncrief furnace has finally developed some heat exchanger cracks and it's time to replace it.
    I was working on a coffee machine at a restaurant.

    I was walking through the dining room to go to the restroom, and I walked past a table with two elderly people. The two elderly people asked me why I am so stupid and can't fix the heat.

    I asked what they meant, and they said the heat at the restaurant has been broke for months, and they can't understand why I can't fix it.

    I told them I thought it felt nice and warm in there, and that's when the insults started.

  11. #11
    Join Date
    Nov 2004
    Posts
    1,114
    Quote Originally Posted by Mike19 View Post
    I was working on a coffee machine at a restaurant.

    I was walking through the dining room to go to the restroom, and I walked past a table with two elderly people. The two elderly people asked me why I am so stupid and can't fix the heat.

    I asked what they meant, and they said the heat at the restaurant has been broke for months, and they can't understand why I can't fix it.

    I told them I thought it felt nice and warm in there, and that's when the insults started.
    I would of I formed them that. I was only there for the coffee machine. If they still wanted to be grumpy. Just tale them that there lunch was dropped on the floor. Bet they would look heavily at the pepper

  12. #12
    Join Date
    Aug 2002
    Location
    Southold.calm
    Posts
    6,333
    They'll trust someone on the Internet rather then pay us personally.

    Whatever

  13. #13
    Join Date
    Oct 2004
    Location
    Central WA
    Posts
    1,643
    Quote Originally Posted by Mike19 View Post
    I was working on a coffee machine at a restaurant.

    I was walking through the dining room to go to the restroom, and I walked past a table with two elderly people. The two elderly people asked me why I am so stupid and can't fix the heat.

    I asked what they meant, and they said the heat at the restaurant has been broke for months, and they can't understand why I can't fix it.

    I told them I thought it felt nice and warm in there, and that's when the insults started.
    "Well, nobody's called me to fix the heat yet because you're too stupid to stop coming here..."

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