I will soon need to replace a 15+ year old York heat pump / air conditioner. I've been considering a Lennox XP14 system but checking out a furnace review site, I've read dozens and dozens of furious comments from owners who claim their Lennon systems (of various recent vintages) malfunctioned within the first year and then continued to have problems of varying sorts every few months.
Looking at reviews of modern York machines doesn't give any better a sense of optimism as the bad experiences number just as high (that is to say, in the hundreds for both brands).
This makes me wonder if either site's postings are truly representative of the bigger picture - could two of the top HP brands both have turned to junk in recent years? And if so, is there any brand left that is truly reliable and well-made?
But back to my initial question. What is the general consensus here with regards to the quality and reliability of modern Lennox HP system?