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  1. #27
    Join Date
    Jul 2012
    Posts
    13
    The stat is set up for2 heat 2 cool, the system that it is set for

  2. #28
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    18,589
    Quote Originally Posted by blavoie44 View Post
    The stat is set up for2 heat 2 cool, the system that it is set for
    Check and see if the stat calls for Y2 when the setpoint is 4 below room temp, after 5 minutes of first stage run time. You would check that at the unit, using your meter. If no call, I would take the stat off its base, and look for continuity between the Y2 prong and the Rc prong. No continuity in the stat under the conditions above, and I'd say you need a new stat. I would also check the stat wire by jumping R to G, Y1, and Y2, and check on the roof for both stages getting a call. If not, you have a bad stat wire.

    Also, double check that all wires are landed properly on the stat base, using the top row of terminal identities, next to the word "conventional," and ensure that the small stainless steel jumper between R and Rc is tight under both setscrews.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







  3. #29
    Join Date
    Jan 2009
    Location
    Etters PA.
    Posts
    500
    Quote Originally Posted by blavoie44 View Post
    The stat is set up for2 heat 2 cool, the system that it is set for
    Well what did you find.

    Sent from my PC36100 using Tapatalk 2

  4. #30
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    18,589
    Quote Originally Posted by TACKERDOWN View Post
    Well what did you find.

    Sent from my PC36100 using Tapatalk 2
    Yes. I am just panting with anticipation as to what problem was found.....
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







  5. #31
    Join Date
    Jan 2009
    Location
    Etters PA.
    Posts
    500
    I'm more curious to see if he started to use his head and figured out the problem. Sounds like an installer trying to do service. I think the basics would give him the answer he needs.

    Sent from my PC36100 using Tapatalk 2

  6. #32
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    18,589
    Quote Originally Posted by TACKERDOWN View Post
    I'm more curious to see if he started to use his head and figured out the problem. Sounds like an installer trying to do service. I think the basics would give him the answer he needs.

    Sent from my PC36100 using Tapatalk 2

    I think he is a MOONLIGHTING installer.

    That's why he doesn't answer my question about "where is the service manager?"
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







  7. #33
    Join Date
    Jul 2012
    Posts
    13
    I didn't come on here to take criticism from any one of you, and if I got the help I needed I would be greatful for it. The job got sent along the line to another service man. Thank you for your help.

  8. #34
    Join Date
    Jan 2009
    Location
    Etters PA.
    Posts
    500
    An explanation is all I wanted. If you what someone to explain the set up for the stat ask for that, if you want someone to walk you threw testing the system ask for that to. personally if you work for me I'd feel better if you came to me and asked me what was going on, at least then I would know you want to figure things out and learn more, I wouldn't have given it to another tech though I would have taking you over and showed you how to troubleshoot it . That would be a win win situation. And I believe you were given info to trouble shoot it you just didn't reply.

    Sent from my PC36100 using Tapatalk 2

  9. #35
    Join Date
    Jul 2012
    Posts
    13
    Iam sorry for not responding, the task got handed over to someone less busy then I when you gave me the troubleshooting info. My service assignments were backing up and I had to move on. Out of my 7 years of being in the field I have not had that much trouble with 1 unit. I wish I had time to learn what was really wrong with it, it is not that I did not want to learn for my benefit here, it is the amount of service stacking up on me and I cannot sit on one call for so long. Sorry again for the inconvenience.

  10. #36
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,120
    Get your post count up to 15 and apply for pro membership. Questions ask in the Pro only forums usually get more detailed answers.
    Contractor locator map

    How-to-apply-for-Professional

    How many times must one fix something before it is fixed?

  11. #37
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    18,589
    Quote Originally Posted by blavoie44 View Post
    I didn't come on here to take criticism from any one of you, and if I got the help I needed I would be greatful for it. The job got sent along the line to another service man. Thank you for your help.
    In addition to posting in the Pro section (where you get more info) you have to be willing to answer questions like "where is your service manager?"

    When we don't get answers, the situation seems covert or disjointed, which only leads to more questions.....

    Such as, "is your seven years in service, or installation?" That helps us to understand the level of YOUR understanding, so we can lead you correctly to a resolution.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







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