I have schooling with certs and my teachers told me some guys will want to be installers, while others will want to be commercial service techs, while others will want to be residential service techs. I want to get into the residential service tech field. I don't really care for the installation aspect and was wondering if some companies don't have their techs do any install work? Or, if they do have residential techs do installs is it usually limited to condensors? I don't really mind that part if a res tech is required to do that.
Reason I'm asking is that I interviewed at a small shop. It only has the owner as a tech and two install-only guys. He told me if hired I'd be training to do both and would be doing install work on days when there are only enough service calls for him (owner) to be doing. Not that I mind hard work, but I'm more into the troubleshooting/repair type of mindset and would like to zero in on that, and I know that can be hard work as well anyway.
Just wondering...Maybe it's the larger companies that can only keep a tech in service calls 99% of the time as they have service contracts and such, but in a small 4 man company you have to be a jack of all trades? Is that true or not? Really the part that bothered me was I'd be expected to learn sheet metal for the installs. Far as I know I thought that was a specialized trade and was rare for a tech to know how to do? I'm not really a "dimensional" type of thinker. More of a logical diagnose/repair type of mindset. Taking measurements and figuring out angles and such isn't really my cup of tea, but give me a electrical/mechanical problem and my mind just loves to tackle those types of puzzles.
Also, I was told that if hired I'd be on night call every other week due to being a two-tech shop. What's the normal rotation for a bigger shop? Just trying to figure out what the pros and cons of the mom-and-pop versus bigger shops are.