WaterFurnace 5 Series

[geoapprentice]

I was curious if anyone could help me. I have a WaterFurnace 5Series NDV, an Intellizone zone panel (2 zones), and the new elite communicating Tstats TPCM32U03. I keep getting the red fault screen on both Tstats with "Communication Error" on the screen. The second zone does not always open or close the zone dampers properly even though they get 24V. The NDV has only the Aurora "Base" board, not the "Advanced" board. I have the Tstats hooked up properly as "traditional" tstats(P1) not the commmunicating hookup (P7). If it matters, I work for a WaterFurnace contractor, I just would like to find a solution before my know-it-all higher-ups. Thank you.

[WF_Inc]

Geoapprentice,

The communicating thermostats will not work with the original IntelliZone. If the original IntelliZone is used, an analog thermostat will need to be used. If you need additional assistance, please feel free to contact our technical support staff.

WaterFurnace International, Inc.

[geoapprentice]

Thank you for your reply, I appreciate it. It makes me feel a bit more confident in myself that I figured that out when the "higher-ups" in the company did not think of that. Thank you.