keep in mind i'm in Los Angeles.
there's a million homes and a 100 different AC companies.
this guy's house is not near my house.
about 5 years ago i was working for a sales company and i go to a house and the guy needs a condensate pump.
2 years later i'm the only service tech at a rinky-dink company i drive up the street and it's the same house.
this time the guy needs an inducer motor.
about a year and a half later this guy decides to call the big-boys at Sears.
guess who shows up?
i said "do you recognize me?"
he says "yeah i thought i did"
this time his compressor is DOA and there is oil spots all over the condensor, half the charge is missing.
...so the last i saw of him i was setting him up for some of Sears's high pressure salesman to come out and give him a replacement estimate.
(knowing that Sears was going to lose the sale due to over-pricing, i should have told him i'd do a side job and arrived as company#4)