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Thread: Trane software

  1. #1
    Join Date
    Feb 2011
    Location
    Illinois
    Posts
    52

    Trane software

    I have a customer who have Trane equipment on a couple sites: one has a CCP3 controller and another is using Tracer Summit with a BCU with TUC controller. I worked on these systems in the past, but am w/o Varitrac software or Eware (I believe is what controls the TUC controllers). Is it true that this software is typically provided to the customer upon purchase of these systems or is it a separate purchase?

  2. #2
    Join Date
    Mar 2007
    Location
    Charlotte, NC
    Posts
    137
    Quote Originally Posted by mikeul View Post
    I have a customer who have Trane equipment on a couple sites: one has a CCP3 controller and another is using Tracer Summit with a BCU with TUC controller. I worked on these systems in the past, but am w/o Varitrac software or Eware (I believe is what controls the TUC controllers). Is it true that this software is typically provided to the customer upon purchase of these systems or is it a separate purchase?
    Unless it is specified in the original contract, no that software is not routinely provided.
    You can easily judge the character of a man
    by how he treats those who can do nothing for him
    -James D. Miles

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