My bro in law told me about this. Looks like our old company was in bed with the news co. on this one.
Because the guy who said "It's not time to replace the system yet" was one of the BIGGEST guys to sell sell sell sell sell a unit if it got close to the 10 yr mark!!!
The very same guy that would always talk down to you if he heard that you installed a condenser fan motor in a 10 yr old unit when you should have tried to sell them a new unit.
sell sell sell sell. Then have Phoenix' worst hacks go install it LOL!!!