Emerson/CPC E2 Controller

[swhatIdo]

Good evening. This site might be the best thing that could have happened to me. Glad I found it. An electrician by trade, I have joined a rapidly growing convenience retailer's facilities department whose buildings are a hot mess as far as HVAC and refrigeration. As part of the "new regime" I have to make recommendations get this under control.

Why can't I find a contractor that seems even somewhat well versed with an Emerson/CPC Einstein 2 (E2) Controller? Is this thing that complicated, uncommon, a piece of junk? Should I vet something new? I hear, "Its an Emerson issue" far more than I should...or do I?

I like the idea of a more complete building controller--lighting controls, flex combiners. Hell, I can wire this E2 to a carwash and pull data on gantry function, fan speed, you name it--but if my HVAC guys can't work with it at 11 PM on Saturday night, why should I have it? (Although somebody knows how to delete and/or bypass applications...and it isn't me.)

We've dropped several contractors--good sized outfits with some hard workers--because they are helpless with this controller. The problems are mainly with service, new builds usually go fine.

Any advice would be appreciated. Thank you.

[jpsmith1cm]

Good evening. This site might be the best thing that could have happened to me. Glad I found it. An electrician by trade, I have joined a rapidly growing convenience retailer's facilities department whose buildings are a hot mess as far as HVAC and refrigeration. As part of the "new regime" I have to make recommendations get this under control.

Why can't I find a contractor that seems even somewhat well versed with an Emerson/CPC Einstein 2 (E2) Controller? Is this thing that complicated, uncommon, a piece of junk? Should I vet something new? I hear, "Its an Emerson issue" far more than I should...or do I?

I like the idea of a more complete building controller--lighting controls, flex combiners. Hell, I can wire this E2 to a carwash and pull data on gantry function, fan speed, you name it--but if my HVAC guys can't work with it at 11 PM on Saturday night, why should I have it? (Although somebody knows how to delete and/or bypass applications...and it isn't me.)

We've dropped several contractors--good sized outfits with some hard workers--because they are helpless with this controller. The problems are mainly with service, new builds usually go fine.

Any advice would be appreciated. Thank you.

The E2 is a tricky beast sometimes, but it is certainly serviceable.

What is your location? Look around for a contractor that specializes in supermarkets. That is where E2 is most common.

[swhatIdo]

Thanks! I have taken your advice as I have a contact who is the regional Energy Manager for a major grocery chain. And they just started overlaying the E2 onto the I/O network of another system. I already have meetings set up with 2 contractors, one of which actually made the suggestion that this company switch to the E2. sounds promising.

I do have one small outfit that knows the E2, but he covers a territory that's out in the hinterlands and just doesnt have the manpower to take on our metro locations. I do well in triaging alarms and dispatching techs, but I was starting to feel guily over calling this guy too often for walkthroughs on work he wasn't getting paid for.

Thanks again.

[jpsmith1cm]

dinos2560

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