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  1. #1
    Join Date
    Jul 2006
    Location
    Maryland
    Posts
    3
    I am replacing my central air conditioner. One company has given me an estimate on a Goodman CSC14 14 SEER unit. The other companies I have talked to are very much against the Goodman air conditioner. They are implying that it is a builders model quality. Although Goodman may make builders models, I can't imagine that all of their models are builders quality. The other companies also say it is hard to get parts for Goodman. The other companies are all recommeding Trane XL14i. Is this really a better unit than the Goodman, or are they just recommeding it because that's what they have in stock?

  2. #2
    Join Date
    Aug 2002
    Location
    Office and warehouse in both Crystal River & New Port Richey ,FL
    Posts
    18,836
    Right or wrong ,I think they believe the Trane is far superior,to the Goodman.

    Parts stocking support varies with any brand ,depending on where you are located,so it could be good or bad in your area.

  3. #3
    Join Date
    Mar 2004
    Location
    SE Michigan
    Posts
    18,208
    Because they sell equipment to unlicensed hacks and slum lords.
    To put the world in order, we must first put the nation in order; to put the nation in order, we must put the family in order; to put the family in order, we must cultivate our personal life; and to cultivate our personal life, we must first set our hearts right.
    -- Confucius

  4. #4
    Join Date
    Jun 2006
    Posts
    628
    Every brand but Goodman sells strictly to the trade. Goodman anybody can buy off the internet etc., including buying replacement parts. Its a question of profit as well as protection of the craft, plus a few years back Goodman had some quality issues in the cheapo lines.

    GSC14 I would can a good value system.

  5. #5
    Join Date
    May 2000
    Location
    Indianapolis, IN, USA
    Posts
    34,594
    dangler, that isn't exactly so. While Goodman is likely the most prevalent in selling to the public and over the net, you can buy about anything you want these days.

    In our area, A Goodman supplier was selling to an outfit that sold to the public. The Janitrol people (back when they had the 2 names) weren't happy and suddenly the others were told to stop. This outfit now is buying Payne from our Carrier distributor and Carrier does'nt seem to care. I know our Bryant distributor is very unhappy about it.

    Goodman stuff used to be pretty poorly built and no support. Now they are doing some QC and have top notch guys like our beloved Roboteq out there to support the stuff. So for the money, it is worth considering. It is lower end and competes with the other basic units. Carrier/Bryant RNC, Rheem's builder units, ICP, York builder etc. If you want a fancier unit, the Amana deluxe units have 100% scroll, compressor cover, 2 speed fan motor, sound deadening top, high & low pressure switches, Copeland ComfortAlert diagnostics module, longer warranties... Most of those features you don't find in a Choo Choo

  6. #6
    Join Date
    Jun 2006
    Posts
    628
    I'd say there is some split in the can be purchased, and easily purchased. Sure all the builder lines are available to "builders", but if I type 14 seer 3 ton into most any search engine I will get hits on places selling Goodman that openly show prices, and that as we have seen is often the bone of contention.

    Many fine installers use Goodman, but it also is clearly a hack magnet, so I might have a Goodman system installed, but I would not start out looking at Goodman dealers unless I knew of somebody specfic that was good.

  7. #7
    Join Date
    Aug 2004
    Location
    North Richland Hills, Texas
    Posts
    14,915
    My only current beaf with Goodman, other than the mass of internet sales, is that they don't publish performance data for the ACCA design conditions for my area.

    In the DFW area of Texas our design conditions are for a 75 indoor temp with a 100 outdoor temp.
    I have only been able to find, or been shown performance data for a 95 outdoor temp and 80 indoor temp for Goodman equipment.
    I don't like having to guess about if a particular equipment matchup has the capacity I need for a job.
    If more government is the answer, then it's a really stupid question.

  8. #8
    Join Date
    Jul 2002
    Location
    Zelienople, Pa
    Posts
    2,965
    I know the owner of my company will not sell Goodman until the reputation is cleaned up and the local distributors stop selling to hacks.
    Goodman has a stigma about it in my area.

  9. #9
    Join Date
    Feb 2004
    Location
    chicago suburbs
    Posts
    4,422
    around here Goodman is the preferred line of installers who cannot "speak-a-d-English".
    FILL OUT YOUR PROFILE!!

  10. #10
    Join Date
    Jul 2004
    Location
    midwest
    Posts
    2,868
    Change the title of this post to why is Goodman against contractors. I don't think contractors would have such a low opinion of Goodman if they would have entered the market with the intentions of selling to knowledgeable contractors instead of trying to sell to anyone that has cash. The equipment is much better now and is no longer the cheapest, but the fact remains that several contractors will not soon forget the past and tend to hold a grudge.

  11. #11
    Join Date
    Dec 2005
    Location
    Cleveland, OH
    Posts
    2,744
    My beefs with Goodman include their condoning of internet sales (the biggest eBay pusher of Goodman is also a factory listed A+ dealer). My company put in literally THOUSANDS of GMP furnaces and nearly all have needed work. Is the quality better now? Possibly. The local Goodman distributors around here sell to anyone with cash.

    Their parts used to come from the factory owned branch with no box, no instructions, etc. The guys sitting at the counter have ZERO technical knowledge and can only regurgitate the 800 number for Texas when you ask a question.

    To be brief: It's cheap, anyone can buy it, and you'll need every ounce of the warranty it comes with.
    Good? Bad? I'm the guy with the gun.

  12. #12
    Join Date
    May 2006
    Location
    Raleigh,NC.
    Posts
    357
    Have offered goodman to customers for 20 yrs. and still put it in new construction even 1 million $ homes. BUTTTT, for my money,Trane& American Standard.
    remember, with electronics; when its brown,its cooking and when its black, its done!!!

  13. #13
    Join Date
    Feb 2006
    Posts
    108
    I stoped in at the local Goodman Dealer today to pick up a part for a warranty call. I wish I had my camera because some hack bought some codensers and coils and was removing them from there boxes so he could stuff them into his STATION WAGON. His wife was helping and yes they couldnt speek da Eglish very well.

    Only at Goodman do I see things like that.

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