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  1. #1
    Join Date
    Dec 2011
    Location
    Michigan
    Posts
    119

    Manitowoc genius

    This was an emergency call. Maintenance man installed this and couldn't figure out the problem.

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    I thought the pictures were pretty easy to understand.
    Sent from my amazing 4G device

  2. #2
    Join Date
    Feb 2006
    Location
    USA
    Posts
    4,381
    Hahaha .. That's great

  3. #3
    Join Date
    Jul 2000
    Location
    Guayaquil EC
    Posts
    10,259
    ...And did he understand and accept that this call was not covered under the warranty?

  4. #4
    Join Date
    Dec 2011
    Location
    Michigan
    Posts
    119
    He was not there but they got a bill

    I was nice enough to leave the clip washer paper and tape with my invoice

    Sent from my amazing 4G device

  5. #5
    Join Date
    May 2012
    Posts
    1
    Wishing all Ice machine service calls were like this.

  6. #6
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    4,508
    He probably never took off the front cover. I've found the yellow tape hoshi puts on their machines in the pump and distribution tubes.
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  7. #7
    Join Date
    Dec 2011
    Location
    Michigan
    Posts
    119
    I have to take of the front cover just to make it a little lighter. IY1804A that's a back breaker

    Sent from my amazing 4G device

  8. #8
    Join Date
    Dec 2010
    Location
    Woodbridge Twp, NJ
    Posts
    1,307
    Quote Originally Posted by 2sac View Post
    He probably never took off the front cover. I've found the yellow tape hoshi puts on their machines in the pump and distribution tubes.
    And the best thing is that Hoshi makes sure the tape runs outside the machine so you can see it-as long as you take the front panel off.
    Every customer you take for granted today will be someone else's tomorrow.

  9. #9
    Join Date
    Jun 2012
    Location
    az
    Posts
    22
    Wow, love overtime on easy jobs its like charging extra for being lazy.

    Sent from my SCH-I510 using Tapatalk 2

  10. #10
    Join Date
    Jun 2010
    Location
    Indianapolis indiana
    Posts
    45
    We've ran into quite a few of these. I've got three invoices on my desk currently where customers refuse to pay for our fix, stating that it should be under warranty. Frustrating.

  11. #11
    Join Date
    May 2009
    Location
    The Pas, Manitoba Canada
    Posts
    212
    Got a call from a retired maintenance supervisor to check his old fridge. It wouldn't start and he couldn't figure it out. The fridge was from the days when the thermostat sensed the fresh food not the freezer. No heat on in the garage put the building temp at 20 degrees F. Sorry but that's what these kind of stories always remind of. Anybody else need to be billed to remember better the next year? The ol guy gave me alot of bussiness over the years so I only charged him 10 bucks to make it sting a bit.
    Last edited by K_Neil; 06-20-2012 at 03:14 PM. Reason: memory 2nd

  12. #12
    Join Date
    Feb 2011
    Location
    OH
    Posts
    149
    got to to love it , midnight call

  13. #13
    Join Date
    Aug 2002
    Posts
    70
    When Hoshizaki first came out with the flapper type bin controls i got several calls where machines would not run when started up. The shipping tape was never taken off to let the flapper hang down. The factory paid me under warranty. But now with things as tight as they are they probably wouldnt since it is really an installation issue.

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