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  1. #27
    Join Date
    Jun 2006
    Location
    Michigan
    Posts
    963
    FWIW In my opinion the Pulse is the most reliable furnace I've seen. Most of the people that I know who knock them are the non dealers or otherwise don't understand how to service them. Get the test, if it fails, you get the warranty credit, if it passes at least you know and can make an informed decision.

  2. #28
    Join Date
    Mar 2001
    Posts
    715
    The time limit on the free testing has expired, but the warranty is still good. The furnace had a lifetime warranty on the heat exchanger for the original residential owner and 20 years otherwise.

  3. #29
    Join Date
    Dec 2004
    Location
    Derby City
    Posts
    3,966
    wirenut, thanks for clarification. Lifetime warranty on primary and secondary heat exchangers, but I did not know the status of the program, i.e. expired, etc. If the program is no longer in effect, then I would suggest a professional contractor perform service of the system and determine the integrity of the system.

    I agree that the PULSE design was one of the best that has ever come along. It is a shame that the problems that occurred, that were somewhat localized and not national resulted in the demise of this unique and extremely reliable and efficient design.
    Everyone has a purpose in life..........even if it's to be a bad example.

    Seek first to understand, before seeking to be understood.

  4. #30
    Join Date
    Mar 2001
    Posts
    715
    We still test lots of them but the service is not covered under the program just bill it at regular rates, usually takes me about an hour to complete the test and flapper valve replacement. The warranty is a bit more complicated now because of abuse of the system. At first you just mailed Lennox the Id plate with mn and sn and they sent you a replacement furnace. NOW you must return the complete furnace and then they ship you a replacement unit after they confirm that the exchanger is defective. You...the customer must pay shipping on both units. I wonder if they really test the return units.

  5. #31
    Join Date
    Nov 2005
    Location
    Blind And Sons/Tri County
    Posts
    49
    We used to be a Lennox dealer seen them pass seen they fail with the sorry ass test Lennox has.I say peace of mind is the answer.Be safe not sorry.

  6. #32
    Join Date
    Nov 2005
    Location
    Blind And Sons/Tri County
    Posts
    49
    OK here is the deal I pump it up to 4PSI and it must hold for 10 min. if their is any pressure left half a pound or what ever it passes.Kind of having to fill your tire every week and your machanic saying to youYes sir you dont have a leak this is normal.

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