Residential HVAC help needed in Ohio & Michigan
I work for One Hour Heating & Air conditioning in Ohio.. I am looking for an experienced residential tech in Troy Michigan, and I need a Residential HVAC field service supervisor in my Toledo Ohio and Troy Michigan stores.
interested candidates can email me a resume, to firstname.lastname@example.org
Please remember we do drug test, bakground check and check driving history.
The HVAC service tech position is self explanatory, The field service supervisors position is as follows
The Field Service Supervisor is responsible for scheduling and supervising employees to effectively provide service, repair and installation for customers. The Field Service Supervisor supports good customer relations by ensuring that services are provided as scheduled, at competitive prices, and that all applicable codes and regulations are adhered to.
Supervises and delegates service personnel to include assistance with hiring, and discipline, scheduling personnel, setting work priorities, training, completing time sheets, evaluating performance, and supervising work assignments to ensure effective operations.
Evaluates work load and schedules to maximize production.
Ensure materials and equipment are ordered and distributed for scheduled jobs.
Review and approval of parts, material, equipment, and tool procurement.
Assist with dispatching of services to appropriate technician.
Ensure each job is completed on time and to customer satisfaction and perform onsite inspections.
Review service paperwork and ensures all field personnel adhere to procedural standards of reporting and documentation.
Evaluates staff to determine training requirements and provides recommendations to the Service/Operations Manager.
Assists with oversight of safety reporting.
Assists in providing accurate reports and updates on labor costs, work scheduling, billing, and payroll.
Provide coaching, feedback, and ongoing technical and communication training to all subordinates to increase performance.
Participate in all company sponsored training classes.
Effectively manage conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.
Communicates with other departments to ensure the proper transfer of all service work business data.
Maintain a professional image at all times by:
Wearing only company approved and provided OHAC apparel.
Following safety policies and procedures.
Abiding by ALL OHAC standards of performance and code of ethics.
Maintaining a courteous demeanor with all customers and associates.
Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
Respecting the customer’s property.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
Must have a minimum of 2 years of verifiable supervisory experience in a residential service and maintenance operation.
Minimum of 1 year of experience in Service Management and Dispatch software and GPS vehicle monitoring.
Knowledge of HVAC field concepts, practices, best practices, and procedures.
Computer proficiency to include Microsoft Word and Excel.
Valid driver’s license and a clean driving record.
GED or High School Diploma.
Associate’s degree in related field.
General office and field service environment.
Extended work hours to include day and/or evening shifts.
Must be able to work extended hours, nights or weekends.
Ability to stand, walk, and climb ladders and stairs.
Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
Employment Type:* Full-Time
Compensation:* $40,000 to 60,000 USD Annually (plus commission)
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