I am in the market for a leak detector. I am still kinda new in the field so I am looking for recommendations. One thing tho....I will NOT be purchasing anything from Inficon!!! I bought a Whisper and tried it on over 5 different leaks and it didn't pick up a thing. When I tried it return it to my local United Refrigeration they said it couldn't be returned because it had been used. How was I supposed to know it doesn't work without using it!! I've tried calling Inficon but they say it works fine even tho it obviously doesn't. So now I have to purchase a new leak detector so I am looking for advice. I would like to have one that runs on batteries and will detect 22 and 410A. Thanks in advance for any help.
The Whisper is garbage, inficon reps would tell that is no designed to pick small refrigerant leaks, if you hear the leak the whisper will pick it.
I bought the TIFF ZX and I have nothing but good things to say about it, best hand held leak detector I ever had.
by the way if you change your mind about inficon I put my dtek select for sale, its only 4 years old and work as good as new.
I spoke to an Inficon customer service rep who told me that the Whisper should not be used as your primary leak detector. You may want to try calling again and talking to a different rep, explain the situation from beginning to end, you purchased a leak detector as your primary leak detector and it doesn't work for what you needed to. They may help you out. They helped me out after my leak detector was stolen.
After all, you already spent the money, what's the harm in trying another phone call? And for the record my DTek select works very well, I have found countless leaks with it. Only issue with it is the extremely short battery life.
Inficon customer service is EXTREMELY good at least it was for me I bought my first d-tek select many years ago and it worked great for about 3 years than started acting crazy going off on any and everything.. So I called inficon and it was out of warranty Sooo what did they do??? They sent me a new one and walked me through fixing the old one.. I am currently still using the old one and have used the new one maybe once or twice!
That is the definition of customer service! Inficon gets 100% rating on customer service from me
And as for picking up leaks it works close to flawless! But I still wanna h10pm
What cant be done correctly shouldn't be done at all
I am like JP Smith. I have been using H-10s since 1972 and i have found any as reliable. And i tried several other brands. Halide torch works good in non windy, shady places. BTW i feel like the corded ones beat batter powered. Not on a case by case basis but day in day out.