I would appreciate any advice/info from the HVAC pros. I have a trane heat pump and matching air handler that is about 2 1/2 years old. Condensation is dripping from the outside of the air handler where the small refrigerant line enters. It is also dripping on top of the air filter inside the handler.
I've got a 10 year parts and labor warranty from Trane. However when I called the installer they seemed confident that the Trane warranty would not apply and recited the fees for coming out, diagnosis, repair etc. I scheduled an appt but I don't understand why the Trane warranty wouldn't cover any problems. If the installer is correct and the warranty does not apply does this sound like something that could be a major production. Thanks.