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04-08-2012, 12:34 PM #1Regular Guest
- Join Date
- Aug 2011
- Cin.,Oh area
Am I too honest for this industry ?
Most companies in my area are pushing techs to have $1000 per day revenue, high standards for upgrades and impossible results. Also promising 70-100K a year salary. If it looks,smells and feels like BS its probably BS. Has anyone ever made 70,000 a year with a $15 per hour base, without lying and ripping off customers ?
04-08-2012, 12:58 PM #2New Guest
- Join Date
- Apr 2012
I was thinking the same thing...
There is one company in particular that advertises that you will make 70-100k per year. When I was in school, one of my instructors commented that they push service contracts like crazy and that seemed to be the main focus of their business. Other than that I don't know.
04-08-2012, 01:03 PM #3
Are you just starting in the trade?
A business has to clear a certain amount at the end of every day to operate and pay you.
It is very possible to make a 70-100k salary in this trade and be as honest as they come. It starts by knowing where your pay comes from, and to be knowlegeable enough to know what the customer is looking for. No need to be dishonest at all.
Your job is to know the solution, and provide the options. Requirement is practice practice practice. If you are starting out, you have yet to practice how to do this.
It sounds you have already made your mind up when you said impossible results. If this is how you feel, it may already be impossible to you.
A lot of this is up to the management and how they provide training/direction to you to maintain your quota. Again, every business has to require a quota in order to operate. This is a fact and has nothing to do with dishonesty.
04-08-2012, 01:03 PM #4
Yes. Do your job honestly and professionally and the money will come your way.
04-08-2012, 01:07 PM #5
Is it possible to be a moral and ethical tech and make that money? Yes.
It is simply unlikely that it is possible in the environment that you have described.
04-08-2012, 01:11 PM #6Professional Member
- Join Date
- Dec 2006
- Long Island, NY/ Columbia, SC
sounds like residential work, and it also sounds like the position is "Sales Technician" and not "Technician whose only responsibility of to fix only what is broken and make accurate recommendations when possible". Your honesty will play into how and what you sell. Pimping a new condensing unit when a contactor fails is not good ethics.
If you were really too honest for this trade,you'd tell the old guys that the world will still turn if an 18 year old kid looks at his cell phone between the hours of 8am and 4pm
04-08-2012, 01:25 PM #7
It really comes down to the direction of the management.
Long ago, i worked for a company that the owner one day brought in several cases of contactors and said everyone gets a contactor until they run out. Then it was capacitors, then 1 lb of refrigerant, whether they needed it or not. Red flag time. I had to bail because I was forced to lie and sell to make a quota.
On the other hand, if you are properly trained how to really do a maintenance, you will be amazed how many run caps you find out of tolerance, pitted contactors, systems low on 8 oz to 1 lb refrigerant that have legitimate leaks somewhere in the system, undersized returns, undersized ductwork, leaky ductwork, old inefficient systems gobbling up their hard earned $ from utility overpayment, etc.... Finding those problems leads to you providing solutions. If you add refrigerant to a system without finding the leak, you are walking away leaving money on the table. You are also doing a disservice to the customer.
Instead of loosing sleep at night because you are ripping the customer off, you should be loosing sleep because you have denied them the proper service they are so desparately needing from you. How much did you say you could be making? Where does that $ come from? Understand this basic mindset, and you will change your opinion from 'impossible' to 'very possible'.
Just by doing your job, and being thorough, you have made your quota, and then some. Happy phone calls and letters from your customers will get you sent to more jobs because you are the man, and then you get a pay increase, before long you will make the connection that is is not impossible.
Now where do you stand on how to properly perform a planned service inspection, and what direction is the company implying that you go?
04-08-2012, 01:42 PM #8
The unfortunate truth is that too many companies find it quicker and easier to hire sales guys and not techs with the training to find legitimate work. heck, they might have to send guys to class, and (shudder!) PAY for it!
04-08-2012, 01:55 PM #9
04-08-2012, 02:51 PM #10Professional Member*
- Join Date
- Apr 2011
- Coastal Maine
No offense thermojohn, you sound like you drank the kool-aid at one of the sales seminars that I went to a few years ago. I didn't like it then and I don't like it now. Be honest with your techs, be honest with your customers, be honest with your suppliers. Quotas are BS. Maybe if you live in New York or Miami, but in rural America, quotas turn techs into used car salesmen. I have to look my customers in the eyes at the grocery store and at the high school game.
We don't run quotas, we preach relationships with our customers. We have managed to stay profitable in hard times through that trust relationship.
If it works for you fine. But not me.
04-08-2012, 03:18 PM #11Professional Member
- Join Date
- Dec 2011
- bedford ind
04-08-2012, 04:58 PM #12Regular Guest
- Join Date
- Feb 2011
- Orange County, NY
I sometimes wonder the same thing. I want to earn a living but not at the expense of my morals. I don't want to "find" things to fix. I had an instructor who literally used to tell us, "The difference between rape and seduction is in the presentation." this still does not sit well with me. I don't mean to imply that HVAC is a scam or that any of us are bad, etc. I just don't like the idea of taking food out of a kids mouth do that I can get mine better clothes.
04-08-2012, 05:39 PM #13
So work in facilities - get a wage for hours worked, none of the sales mess. Just have to be more flexible/versatile, as most facility techs aren't just HVAC.