Had a call for an IM. They say it isn't making ice. Open the front door and from what I can see is that they keep it pretty clean. I can tell they wipe everything down, except for the parts they don't know how to remove.
I restart the machine and notice that the water inlet energizes just for a sec then stops. closer inspection shows there is a lil slime on the water sensor.
Tell the customer that I need to clean and sanitize the machine. As I started to pull parts off the machine,,, I dropped the cover on the bottom of the evap,, this jumped out at me as the main problem.