Anyone use Trane's Comfortsite for identifying parts? If so, did you get signed up through a Co. store or a Franchise?
Just interested in hearing from the guys that got signed up through a Franchise office.
Local office here is claiming they don't know anything about it, and don't have access to it.
Tempted to call BS on that, but I bit my tongue. I think they might be jerking me around cause I quit after 20 years of working there. I think I remember the outside Sales guy talking about getting contractors set up on Comfortsite, and that was several years ago, before I left.
My theory is, if I have to call them for parts ID they know where/what I am working on. If I have access to Comfort site they won't know.