Originally Posted by
Mr Bill
This scenario could happen also if "only" a load calculation was performed, you do a LC and it comes back @3.5 tons, and now Mr. HO goes and does all the things you described, he is now over sized. See why there really is no answer? and as long as some of the smaller businesses don't have the resources, and better yet have no options of calling someone in to perform the Home Energy Audit and LC, were stuck were we are. I am being completely honest with you, in Houston in the summer time, some small a/c businesses run non stop sometimes, performing service, and lining out installations from equipment sold on service calls, I know we do sometimes.
I know all we're talking about here is for a good cause, I understand that, but I am in the business to support myself and others and pay my bills. I can't continue to do this if me or my other tech is hung up performing a LC when we have folks dieing in the heat, they will pick up the phone and call another one of the 1000 a/c company's in Houston. So it's a toss up, do we spend our limited time stopping at every job we do or possibly don't sell, to put the service calls on hold? Service is what sells the product, if you have no service calls, you have no product to sell, then whats the point of even keeping the doors open?
See this is deeper than just tossing out the idea all this Home Energy and LC stuff should be required. If you have any ideas on how a small business with limited resources can stop for a couple hrs during our summertime high call load, I am all ears.
Funny thing is, I have never in 28 years had one complaint of someones a/c or heater not performing as good, if not better than their prior system, when we change it out, how does that happen? does it matter if the customer is happy? mine all have been, go figure.