I have posted previously in this forum regarding the problems we have had with our (relatively) new system.
3 zoned system, 2800 SF home (9ft ceilings first flr, 8 ft second) 2 zones down, 1 up
Rheem Model RPPA-049JAZ; 14 SEER; 8.70 HSPF
Heat strip: 208V/240VAC
Rheem model RBHK 24J18SUE
Unit was installed in our new home about a year ago.
After countless calls to the installer ever since its installation (Hurliman Heating in Spokane) and trips to our home, we have given up - these guys don't know what they are doing.
My last call (last week) was when we switched the system from heat to cooling, the system would run for a minute and shut off (not the blower just the compressor) - so the guy comes out, fiddles with a few things, and it runs okay for a few days, but then today we started hearing a strange sound coming from the supply register, and the thing was blowing HEAT!
So, are we just screwed? Call another outfit and start shelling out more money until we get "lucky" and find some HVAC outfit that knows what they are doing? Are they not held accountable for what they install?
At this point I am not looking for any technical help. Just some advice on any recourse we can take? Would a judge listen to us? Can an HVAC installer just $XXXX hard earned cash, smile all the way to the bank, with the consumer left with a hunk of junk system???
P.O.'d in Spokane
(No pricing, due to site rules )
[Edited by Jultzya on 05-20-2006 at 09:40 PM]