I wonder if it's a bonding/grounding issue? You put in the new correct length well, right? There is a difference between the "a" & the "b" model, as far as how the green wire is attached, so double check that.
Is anyone else having issues with the Beckett aquasmart low water control,The company I work for brought in the factory rep. to give us a full detail when installing these controls and we are getting call backs for low water lock out,we try to re-set them but we wind up changing the probes.Some of the calls are going on a new 3rd sensor replacement?,Any feedback would be greatly appreciated,We talked to the rep. and he is unaware of any issues with these!!!
Thanks!!!!!!!!!!!!!!
I wonder if it's a bonding/grounding issue? You put in the new correct length well, right? There is a difference between the "a" & the "b" model, as far as how the green wire is attached, so double check that.
Thanks,I will check on this!
are you using pipe dope or tape?
tried both individually.
are you guy's the only ones that have this problem? or is this a common issue? what does the rep have to say?
Well the rep tells us he is not having anyone else with these issues?and he is looking into this?
does he have you test the probes before they are condemmned? can you test them? i have never used these. i stick with guard dog. they seem to be the most reliable.
He is having us return them to his office and he tells us he will follow up on this??
Basically, attach grounding/bonding strap to boiler (return pipe). Probe sends low voltage thru probe, picked up by ground. When water level drops below probe level, breaks continuity. Good ground and bond are important, and the source of most problems. This is a better explanation.
http://www.beckettcorp.com/protect2/...martmanual.pdf
THANK YOU!!!
I have had the same issues with factory installed units on Peerless MI boilers.
The 1st one we replaced the sensor with a temp only sensor and bypassed the low water portion.
The 2nd one we tried the bypass instructions but I think this one is actually bad as it will not reset anymore.
So far only 2 units that we know of with the low water lock out issues.
We've had problems with a couple...one ran awhile and then had a "sensor error", other one had no text on the display on start-up. Manufacturer of boiler supplied replacement aquastat/sensor in first case and aquastat in second case.
If your control keeps going out on lwco and you know the sensor is ok, then you have a ground issue. The 2 in 1 sensor kit if your retro fitting comes with a green grounding wire and clamp that needs to be attached to a pipe on the boiler. If your plumbing isn't bonded to the electrical pannel ground then your pipes will be eaten by electrolysis. If your dealing with PEX then your need to hard ground the probe to the electrical ground. I had an issue at a customer's house, we I talked a peerless wbv03 and the ground is already connected to the clean out cover. Boiler ran on for a week, then went out on lwco. Turns out he installed a water softener a few years back and never installed the ground strap to the pipes. Unit was working at first because the 1900 box we installed was grounded and the ground ran to the lwco as a secondary but the ground wire popped loose in the 1900 box. If that never happened, wouldn't have know about the primary ground issue. Point of the story is the lwco probe is sensitive so always check and double check your plumbing grounds to the house hold piping.
I'm having issues brand new out of the box with an Aquasmart on a peerless boiler. After an 8 hour day of piping and wiring, I get the "sensor error", which left me dead in the water at 7pm on a Saturday night. There was no way I would have thought the sensor was toast. Thankfully this boiler was being relocated over to another area of the house and I had the old hydrotherm going to give heat until I resolve this problem. 5 hours of wasted labor on this lesson. Called beckett customer service on Monday and they shipped out 2 new sensors. I asked for one and they send out two...I wonder why?... Yes it was easy to change out...now I have the customer talking about "is this reliable." First time dealing with the auquasmart and I hope the last.
This one works:
http://www.beckettcorp.com/protect/m...martmanual.pdf
Nest is POO!!
We have had a couple of these giving problems in the last 6 months or so.
1. New wbv peerless ran fine for a week and then got a call for no heat. The tech sent to look at it and changed out the sensor and it ran perfect, until the next morning. He decided to pick up a new control, well and sensor installed them and again it ran fine for about 24 hours. He decided to install a 8124 and separate LWCO. NO issues since.
2. A wbv that was installed over a year ago and all of a sudden same issue. I replaced the sensor and it ran about 12 hours fine. Pulled it and installed 8124 with desperate LWCO with no issue.
We now price the job with a LWCO in the supply and pull the aquasmart control before putting it in service. We have 5 - 6 to give the factory rep next time we see him. With a 2 guy service department we decided it's more cost effective to change it out from the start rather than have the service call and dissatisfied customer.
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