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  1. #1
    Join Date
    Mar 2012
    Location
    LANCASTER,PA.
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    Hmm BECKETT AQUASMART

    Is anyone else having issues with the Beckett aquasmart low water control,The company I work for brought in the factory rep. to give us a full detail when installing these controls and we are getting call backs for low water lock out,we try to re-set them but we wind up changing the probes.Some of the calls are going on a new 3rd sensor replacement?,Any feedback would be greatly appreciated,We talked to the rep. and he is unaware of any issues with these!!!

    Thanks!!!!!!!!!!!!!!

  2. #2
    Join Date
    Jan 2012
    Location
    Broomall, PA
    Posts
    534
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    I wonder if it's a bonding/grounding issue? You put in the new correct length well, right? There is a difference between the "a" & the "b" model, as far as how the green wire is attached, so double check that.

  3. #3
    Join Date
    Feb 2008
    Location
    Altmar, New York, United States
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    Quote Originally Posted by STEVEusaPA View Post
    I wonder if it's a bonding/grounding issue? You put in the new correct length well, right? There is a difference between the "a" & the "b" model, as far as how the green wire is attached, so double check that.
    i have never used these, how do they work if they are in a well?

  4. #4
    Join Date
    Mar 2012
    Location
    LANCASTER,PA.
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    Thanks,I will check on this!

  5. #5
    Join Date
    Feb 2008
    Location
    Altmar, New York, United States
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    are you using pipe dope or tape?

  6. #6
    Join Date
    Mar 2012
    Location
    LANCASTER,PA.
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    tried both individually.

  7. #7
    Join Date
    Feb 2008
    Location
    Altmar, New York, United States
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    are you guy's the only ones that have this problem? or is this a common issue? what does the rep have to say?

  8. #8
    Join Date
    Mar 2012
    Location
    LANCASTER,PA.
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    Well the rep tells us he is not having anyone else with these issues?and he is looking into this?

  9. #9
    Join Date
    Dec 2007
    Location
    north suburbs of Chicago
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    Yeah. I'm not sure if there has ever been something I owned or serviced where I didn't hear "No we really haven't heard of that problem"

    Just following because M Miller LWC's have given me probs as well

    Quote Originally Posted by RATALAC View Post
    Well the rep tells us he is not having anyone else with these issues?and he is looking into this?

  10. #10
    Join Date
    Dec 2007
    Location
    north suburbs of Chicago
    Posts
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    I'm trying to think of one time I have not been told this no matter what I called about.
    Quote Originally Posted by RATALAC View Post
    Well the rep tells us he is not having anyone else with these issues?and he is looking into this?

  11. #11
    Join Date
    Feb 2008
    Location
    Altmar, New York, United States
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    Quote Originally Posted by Glennhvac View Post
    I'm trying to think of one time I have not been told this no matter what I called about.
    lol, so true.

  12. #12
    Join Date
    Feb 2008
    Location
    Altmar, New York, United States
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    does he have you test the probes before they are condemmned? can you test them? i have never used these. i stick with guard dog. they seem to be the most reliable.

  13. #13
    Join Date
    Mar 2012
    Location
    LANCASTER,PA.
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    6
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    He is having us return them to his office and he tells us he will follow up on this??

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