Page 1 of 2 12 LastLast
Results 1 to 13 of 22
  1. #1
    Join Date
    Feb 2012
    Location
    san pedro ca.
    Posts
    362

    New condenser? What would you do?

    Customer calls says his condenser has blown compressor needs new one. {Cond that is}
    Do you try and sell him on entire unit inside and out because his is twelve yrs old?
    Do you just go along with him and install new cond?
    Do you refuse job if he just wants new cond. that will be attached too old orifice controlled coil?

  2. #2
    Join Date
    Nov 2007
    Location
    Sherman, TX
    Posts
    9,441
    I have about a dozen R-22 and dry-22 units in stock.

    I'll take his munny....
    Technical incompetence is NOT a sales tool....

  3. #3
    Join Date
    Feb 2012
    Location
    san pedro ca.
    Posts
    362
    Thanks Mr. Markl I concur.

  4. #4
    Join Date
    Nov 2008
    Location
    New Brunswick, Canada
    Posts
    18
    Depending on what he wants to spend for money. I would try and sell him on a whole new system but if the money isn't there then get a dry R-22. Always nice to start with a fresh new system. It would be better for him in the long run also with the new system being for efficient.

  5. #5
    Join Date
    Mar 2010
    Location
    Arnold, Mo
    Posts
    442
    As the pro, inform the customer of all his options, and let him make the decision.

  6. #6
    Join Date
    Feb 2006
    Location
    USA
    Posts
    4,381
    he diagnosed his own compressor? . .

    Sent from my HTC Sensation 4G using Tapatalk

  7. #7
    Join Date
    Jan 2012
    Location
    Blairsville ga.
    Posts
    23
    At the price of r22 you can almost buy the air handler for what it will cost to charge the dry r22 condenser. And the home owner will still have a r22 system that will cost more in the long run just my opinion.

  8. #8
    Join Date
    Feb 2012
    Location
    san pedro ca.
    Posts
    362
    Quote Originally Posted by hvac wiz 79 View Post
    he diagnosed his own compressor? . .

    Sent from my HTC Sensation 4G using Tapatalk
    Its not hard to do when it blows a terminal. Some are a little more experienced than others.

  9. #9
    Join Date
    Feb 2012
    Location
    san pedro ca.
    Posts
    362
    Quote Originally Posted by Blackmer View Post
    At the price of r22 you can almost buy the air handler for what it will cost to charge the dry r22 condenser. And the home owner will still have a r22 system that will cost more in the long run just my opinion.
    Not at what I would charge him.

  10. #10
    Join Date
    Sep 2008
    Location
    VA
    Posts
    1,805
    Well, taking the time to explain the benefits of a new system may swing his decision. If he doesn't have the information, then you're not doing your job. What happens 2 years down the road and he needs a refrigerant repair, when the cost of r22 quadruples.
    He might think a new cond unit will improve his utility bills, just because it's new.
    Just because you don't see benefits doesn't mean the consumer won't.
    Of course if you've made the attempt to educate him, and he doesn't want to hear it, then give him what he wants.
    "The only true wisdom is in knowing you know nothing" Socrates

  11. #11
    Join Date
    Nov 2006
    Location
    Athens, Ohio
    Posts
    1,903
    I would give him a price for a dry unit, filter/drier, refrigerant and labor. I'd also tell him the warranty is on the condenser alone, NOT on the indoor unit. I'd also give him a price for a complete R410-A system and let the customer make his own decision.
    If it was for a family member I'd try to convince them that committing to R-22 for the next 10 years is a poor idea.
    Last edited by kdean1; 03-05-2012 at 10:07 PM. Reason: clarity

  12. #12
    Join Date
    Nov 2007
    Location
    Sherman, TX
    Posts
    9,441
    Quote Originally Posted by Blackmer View Post
    At the price of r22 you can almost buy the air handler for what it will cost to charge the dry r22 condenser. .
    Say WHAT ?
    Technical incompetence is NOT a sales tool....

  13. #13
    Join Date
    Feb 2006
    Location
    USA
    Posts
    4,381
    Quote Originally Posted by coilcleaner View Post
    Its not hard to do when it blows a terminal. Some are a little more experienced than others.
    haha .. yea that explains .. id sell him what his pockets can afford but id explain the different angles

    Sent from my HTC Sensation 4G using Tapatalk

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Comfortech Show Promo Image

Related Forums

Plumbing Talks | Contractor Magazine
Forums | Electrical Construction & Maintenance (EC&M) Magazine
Comfortech365 Virtual Event