manitowoc indigo -full bin problem

[lowtemp]

Just installed a new machine at a Lonestar. Setup the ice thickness and ran through 1 cycle. the unit finished its harvest and then indicated i had a 'full bin' and that my water curtain was open. neither scenario was true. i reset power on unit and it started back up and did same thing.in setup menu i set binsensor option to 'none' still did the same thing. i then set it to 'bin' and then 'dispenser' which the unit doesnt have anyway. Still did the same thing. i suspect i either have a defective water curtain sensor or the sensor/magnet in door is not activating the sensor. im calling manitowoc in the morning. in the meantime anyone have any other suggestions?

[VTP99]

Sensor wires connected to board ? Try another magnet ?

[lowtemp]

yes wires are connected to board and connected to the right terminals. there is no exposed magnet on these units like the S series. this is an Indigo unit. i dont believe there is a megnet in the water curtain on these units . i believe it is a proximity sensor.

[VTP99]

Get the model # if you could please.

[hvac wiz 79]

might be a dumb question but . . . did you have the curtain off during the cycle for any reason & just not have it back on after it harvested? thus the full bin indication

edit: reread your op u said it wasn't open so i assume it was on .. ohm the bin switch with leads disconnected & see what it reads with curtain open & closed

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[hvac wiz 79]

yes wires are connected to board and connected to the right terminals. there is no exposed magnet on these units like the S series. this is an Indigo unit. i dont believe there is a megnet in the water curtain on these units . i believe it is a proximity sensor.

there's a magnet you just can't see it. it would be under the white plastic on the inside of the curtain. indigo is basically an S series machine with a bunch of extras

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[trippintl0]

They already have a service bulletin about the ice dampers sticking on certain models and causing a false full bin condition..... If I remember right, you grind down the inside edge of the damper (the damper has the magnet and rotates down to trip the bin switch). If yours has a curtain this may not apply. Check Manitowoc website for applicable service bulletins. Good luck!

[hvac wiz 79]

They already have a service bulletin about the ice dampers sticking on certain models and causing a false full bin condition..... If I remember right, you grind down the inside edge of the damper (the damper has the magnet and rotates down to trip the bin switch). If yours has a curtain this may not apply. Check Manitowoc website for applicable service bulletins. Good luck!

what models use an ice damper that looks like that? i haven't seen that before

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[itsiceman]

The switch is easy to test..........Got Ground?

[refertecbd]

Ditto on the Ground. Make sure the machine is grounded properly or those sensors will not work right.

[hvac wiz 79]

agree on the ground.

a little off topic but id like to think improper grounding of machines must rank high on calls to the factory for machines that don't function right. . . . for machines in play for a while i bet that high ranking call is filthy machines/components


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[VTP99]

lowtemp,
Do you have a model number for us to work with ?

[Rane69]

2things. There is a large washer u need to remove on thickness probe after installation and the is also an adjustable bin control on those units. The settings are in the board. I don't have book in front of me but u should call manitowic and they should set u straight.

[usshanebond12]

Have you grounded your machine properly? Don’t uninstall anything before the manitowac service engineers come there. If you perceive the problem still, just switch off the machine and wait for them. It is the best idea.

[btack]

They already have a service bulletin about the ice dampers sticking on certain models and causing a false full bin condition..... If I remember right, you grind down the inside edge of the damper (the damper has the magnet and rotates down to trip the bin switch). If yours has a curtain this may not apply. Check Manitowoc website for applicable service bulletins. Good luck!

I agree

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[hvac wiz 79]

I agree

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what model uses this damper? .. not any I've seen & op never furnished m#

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[btack]

I think every indigo. At least all that I have installed and serviced IY is the designation for all the taco bells. Is just a little flap at the bottom of the evap used to be on the IBs and I think some qmQ module machines

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[hvac wiz 79]

def not all because none I've seen used it & even the class i recently attended didn't have any with a damper on display .. I'm still curious to know what happened with this machine in the OP

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[btack]

def not all because none I've seen used it & even the class i recently attended didn't have any with a damper on display .. I'm still curious to know what happened with this machine in the OP

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Damper is not on the display it just a small curtain at the bottom of the evap that the curtain switch it's a attached to

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[hvac wiz 79]

i meant on display as in on display in the classroom lol

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