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Thread: Rational ovens

  1. #1
    Join Date
    May 2011

    Rational ovens

    Anybody know how to obtain their service manuals? Rational guards them like they'd hide a mistress, anybody know how to get one?

  2. #2
    Join Date
    Jul 2002
    SE Texas
    Their website leaves a lot to be desired. All I can suggest is calling or emailing them. Whether or not they'll hook you up with a service manual, I can't say.

    While we're on the subject, it's puzzling to me how some manufacturers gladly offer their service manuals while others guard them as if they're top secret. For example, Ice-O-Matic offers owner/instruction manuals, service manuals (along with service bulletins) and training videos! How cool is that?

    On the other hand, Hobart/Traulsen, like Rational and many others, offer very little, if any, service help in the way of literature. Some customers have their own in-house service technicians and may have purchased thousands upon thousands of dollars of their equipment, not to mention parts, yet they won't let go of a service manual. I finally was able to pry loose a Hobart dishwasher service manual form Hobart after many emails. I'm still working on Groen. They offered to sell me a $50 service manual on CD for one of their steamers, but I refuse to pay for a manual on a CD or in a PDF file. I might buy a printed version, but that would depend.

    Anyway, I wish you good luck in getting your manual. Let us know how it goes.

  3. #3
    Join Date
    Oct 2011
    between here and over there
    I have been looking for one for carrier for sometime now.. I have one for trane communicating units.

  4. #4
    Join Date
    May 2008
    South Florida
    Here you go.

    Oops. this is operator manual, not service

  5. #5
    Join Date
    Nov 2009
    sudbury on, can
    They are generally only available if you take their training, and on the service portal website which you need a password for. About the only thing you can do is call them and see if they will send you one.

  6. #6
    Join Date
    Jan 2008
    Lake Worth, FL
    They have a DVD available for purchase that has all their manuals.

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