I am a homeowner who had a Goodman combination (? air conditioning and heat) unit installed on my roof last month. An old furnace was removed from inside the house and an evaporative cooler was removed from the roof. Luckily, this is AZ, so it has not been too cold (except for a few nights) but the unit smokes something awful, and of course, smells as well.
The installer told us to "burn it off for a while and it will go away", which it never did. After many many tries (cranking it up, watching my home fill with smoke, airing my home out again...but the furniture still smells..) the installer finally (at my insistance) replaced first the heat exchanger (little bit "cracked"...but that didn't do the trick) and then the entire unit with an Amana (same thing I am told, just better warranty). Well, guess what? Smoking again.
Today (understand this is over 5 weeks now) he "cleaned" the unit, turned the gas pressure down, and although it smells, and is burning my eyes and giving me a headache, it no longer smokes. It does not however, get very warm very quickly. I am obviously not running it, but the fumes remain for quite a while.
I am the most patient person on the planet, but even I am at the end of my rope. I told him to turn the gas up again to a more reasonable level, and if it smells/smokes that I will either expect my money back and hire another company or he needs to give me another brand of furnace.
I feel for the guy, I don't think he likes this mess any more than I do (those cranes are not cheap I suppose) but I feel a bit taken advantage of.
Any ideas?? Should I give the guy another chance with a different brand of furnace? I am not reading wonderful things about Goodman.