tapatalk issue

[hvac wiz 79]

can't connect with tapatalk & it says to contact the site administrator so i assume problem isn't on their end. been this way since yesterday. i tried another forum n tapatalk connects fine

[Dad]

My tapatalk is working fine and connecting to the site extremely fast. Are you still having this issue?

[hvac wiz 79]

yea issue still here. wifi or reg data. n def only this site. i contacted them so guess ill wait to see what they say

[Dad]

Did you delete your log in and try logging in again?

[hvac wiz 79]

yea. power cycled phone, toggled data, & am debating uninstalling app but idk if ill be able to dl it again for free being as i paid once

[Dad]

Just saying to log out of tapatalk, not delete tapatalk app. click the "MORE" icon on the bottom right, top left says "Logoff".

Log out of HTalk then log back in to see if this helps. Checked mine again, still running very fast.

[hvac wiz 79]

when i do that it says "failed to communicate with the forum please contact the forum administrator if the problem persists" but it ends up logging me out. i sign in but nothing loads just shows like its constantly trying to refresh. deleting the app was just a thought . .

[Dad]

OK..

Still have this feeling it is on your end so let me know what Tapatalk says. I will also forward this link to our IT but since mine is running fine I'm pretty sure what they will say.

Good luck

[graham.green]

Connecting just fine here to. Posting with tapatalk now.

[graham.green]

What phone are you using? Specifically interested in the OS version and the version of tapatalk you're using.

[hvac wiz 79]

tmobile htc sensation 4g (Android 2.3.3) .. there's Android updates available but they are buggy so I'm staying put with this build for now .. tapatalk version 1.13.5

[hvac wiz 79]

I'm back! lol ... uninstalled app after figuring out how dumb i was in thinking reinstalling a paid app would b a p.i.t.a ... thanks for input guys

[graham.green]

tmobile htc sensation 4g (Android 2.3.3) .. there's Android updates available but they are buggy so I'm staying put with this build for now .. tapatalk version 1.13.5

I don't have my Android 2.3 phone with me but you might want to try going to Settings > Applications find tapatalk and hit the clear cache button.
If that doesn't help you could try the Clear Data option, but that would wipe our any users names and passwords for other forums you access via tapatalk.