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the ceiling fan is in the cathedral ceiling and i have tried it in both directions and it just gets the cold air blowing around more.

the heat strips or aux seldom come on and yes it was warm and sunny in the 40's when it was checked out.when the aux heat does come on the heatpump is on.yes i have a fan pointing upward but does not...

when the trane guy checked the charge it showed 60 on the gage and today for example its in the 20's in sc and the indoor is set at 73. we have 1332 square footage with a 14 foot at the peak vaulted...

thank you to all who replied back.jus trying to get a another opinion because this is a new heat pump and is very cold in this house and the trane installer for our new house says nothing is wrong....

wow you were so helpful i want to thank you so much for your help matt!!!!!!!!!!!!!!!!

the doulble bill is not in my head i can tell you. i have a 275.00 electric bill and its not from anything else except for this lousy heat pump. i have a 1332 square foot house and live in south...

could someone please tell me if when its gets cold enough for the heat strips to come on is the heat pump unit outside suppose to be running? i was told it is not suppose to be running they said it...