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Okay, the latest - Very, very nice HVAC specialist came out. She is also the licensed electrician. Completely different attitude about getting this thing fixed, and I have hope!

She changed a...

Honestly, I don't know. It's the valve that switches it over into defrost and makes it go into the whoosh.

I called our local distributor for Ruud, explained the whole thing to them, and they...

Hey, everyone. Guess who is back? Yep, me again. :)

So the heat pump worked perfectly after the reversing valve was replaced....until two months ago. Maybe three. Time flies when you're having...

At long last, it is fixed. It was the expansion valve. Has been fixed two weeks now. Thank God! Knock on wood.

Thanks to everyone who tried to help. I do appreciate it.

I couldn't get up with the guy who has been working on this the latest few times. He was supposed to call me this a.m. but didn't. I ended up calling in yet another company to help, and the guy...

Okay, the latest. I do not have the indoor model/serial number. It's been crazy, and I didn't have the heart to ask hubby to do that.

I know that it does have a defrost board separate from the...

Here is the model number and serial from the outdoor unit. M: uprl-048jez
S: 7222 m5106 11516

I don't have the indoor unit numbers, as it is in the attic and takes long legs and strong arms to...

I am in Southern Indiana, just across the Ohio River from Kentucky.

Yes, it cools past the set point.

Yes, we had a boat load of install issues. Took a little while to get them...

Hello, everyone. I am keeping fingers and toes crossed that there is someone here who can help me. This is a long, complicated story. I'll try to make it short.

The tech specs: 16-seer Ruud...