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  1. Yes, it sounds like a spigot switch, but could be...

    Yes, it sounds like a spigot switch, but could be a couple of things. Please call 309-755-4553. Ask for Josh or anyone in the service department.

    Thanks.
  2. Replies
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    10,796

    We have several customers that use generators to...

    We have several customers that use generators to power soft serve machines. As long as the gereator is sized correctly it shouldn't be a problem.
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    My opinion is totally biased so I'll keep that to...

    My opinion is totally biased so I'll keep that to myself. We offer several options for gravity fed machines, but our most popular for self serve yogurt shops is the SL500. I would be more than happy...
  4. I am sending you an email now. Some issues can...

    I am sending you an email now. Some issues can arise depending on how the unit is set up and what mix the customer is using, however your issues may go beyond that.
  5. We usually have service schools starting late...

    We usually have service schools starting late November and running into February. Depending on demand we do 2 schools for Electro Freeze Equipment and 2 schools for Duke (Dairy Queen) equipment. To...
  6. What are the symptoms with the machine? We really...

    What are the symptoms with the machine? We really like to see a load on the evaporator. Also, what are your normal operating pressures? Some models you can run what we call a frost pattern check with...
  7. Electro Freeze factory service advice.

    I would like to introduce myself and this seems like the logical place. I am a factory service representative for HC Duke/ Electro Freeze equipment. I will keep an eye on this board during normal...
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