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Hello. Ive read some of yall comments and advice. If you dont mind, I would like some of the advice you all have given to A.C. Cool. Ive been in the trade since '97 starting out as a helper in new...

You know exactly what I'm talking about. This is the type of service tech I want to be in this field. We dont even talk about recalls a certain brand of equipment might have with a particular part,...

Why have 100% training on sales and 0% technical training?

The thing that bothers me is that its all w talk about, sales. Its just sad. We install new equipment but no one have any idea about it because we dont get any training on it. Its to the point that...

I work for a company that just focus on sales and nothing technicial. We get all the sales training in the world but nothing technical. All of this new equipment and other new things, no training. I...

Someone mentioned technical training and the owner like to had a heart attack. Basically raised pure hell about not being focused on sales. I couldnt understand that. Repairs will sell itself. He...

It's more to it than sales. The high end equipment that are out ppl need training on it so we can go out and properly diagnosis the problem. Whats the use of selling if you cant repair it. "I can't...

I work for a company that only give sales training, no technical training whatsoever. I dont understand why they won't set up any technical training. When you ask about technical training, they get...

For a person that wants to residential service work, coming from a change-out back ground(including start-up) will starting out as a maintenance tech(a/c and heating) the best way to get better...

If you were starting up your own heat/air shop, which brand of equipment you would use and why?

Serious question. If you were offered a job to do either install or service which one would you choose and why......?

Hopefully someone will give me a chance

Yeah I guess you're all right. I hate to use the "race card" but I can't figure anything else out. I know that I can do the work if someone out there would give me the chance. I would rather for them...

Maybe so but they didn't even tell me anything. I even told them that would transfer with no more money, even take a pay cut!

No not at all. I have excellent customer service. I have all the "goodie letters" from customers and I even got a plaque from the company! I talked to some of the guys in the service dept and most of...

I have done all the above! I even rode with the service guys on the weekends on my own time, at night, holidays for free. Just to get the knowledge. I have been in installation, new construction, and...

How can I get the experience to become a service teh if no one will give me the chance. I have the knowledge and I have been in the field for 13 yrs. Any advise would be appreciated.....Thanks!

That's exactly what I did. I asked and asked and asked with no response. I found another shop would give me that chance and I took it b/c I thought it would work out for me and where I wanna be in...

yeah i know......its crazy. I was ever loyal to that company. I have alot ppl there that I left behind that I didn't get to say goobye to b/c they were pushing me out the door. The reason for the "do...

I feel that I am that good at installing and troublshooting. If that is the case then they shoulda said something instead of being mute or acting like I am talking in another language or act like it...

Yeah I understand that. The worst part of it was when I signed me termination form, they put down "do not rehire" "do not recommend". Is it that serious?

Thanks. I know I did the right thing. It is just I just didn't like how they did me and that's what bothers me the most.

Well I took the offer and has left the old shop. I put in my 2 week notice and Monday morning I was basically pushed out of the door. You think by doing the right thing and I shoulda just left...

Well if looks is the problem than i guess i figured what is my problem. I am well groomed, have alot of knowledge of the trade. excellent customer service, and well-liked around the shop and in the...

I have been this field for about 13 yrs. and it feels like that I am maxed out. I want to learn all that I can in this field but I just dont get the opportunities like anyone else. PPL say get your...