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  1. Update: I got tired of waiting on my dealer and...

    Update: I got tired of waiting on my dealer and ended up talking directly to Trane customer service myself. They quickly verified for me that my 7 year old unit is still covered by the 10-year...
  2. I just found this CleanEffects warranty document...

    I just found this CleanEffects warranty document online...dated January 1, 2007...

    http://img.photobucket.com/albums/v292/gpowers93/Junk/warranty.jpg

    Uhhh...is the power head somehow not...
  3. Trane CleanEffects Electronics Warranty

    Question: If I purchased a CleanEffects unit in 2007, how long is the power head covered under warranty by Trane?


    Background: I had a new CleanEffects unit installed with my heat pump in June...
  4. bwalley/genduct, I appreciate your comments...

    bwalley/genduct,

    I appreciate your comments guys and I think both of you are making some valid points that need to be considered. It's easy to assume somebody wasn't doing their job in this case,...
  5. Short answer: Yes. I'm still wondering if this...

    Short answer: Yes. I'm still wondering if this was even acceptable when the house was built in the 1950's?!?

    To end any confusion, the seller pulled his own permit to have an HVAC/Building...
  6. The air return ductwork was installed, but no...

    The air return ductwork was installed, but no vents were added to the crawl space.


    I was also thinking that in solving one problem, another problem (excessive moisture) may have been created....
  7. Instead of waiting on the contractor to "get back...

    Instead of waiting on the contractor to "get back with us," we thought we might as well call them on it and find out about the permit history ourselves. This house is changing ownership in a few...
  8. Here's the latest chapter... We just found out...

    Here's the latest chapter...

    We just found out today the city has no permits on file for this house. No permits were ever taken out for any work done at this address. The contractor (estimator...
  9. I did say that that...but I was just repeating...

    I did say that that...but I was just repeating what the HVAC estimator-guy told us last week. I ASSumed he knew what he was talking about. It wasn't until we asked his company to actually put a...
  10. Nobody can tell us for sure that installing the...

    Nobody can tell us for sure that installing the return air duct work wasn't required when they installed the new units.

    Everything I've been relating to you guys in this thread is based upon what...
  11. The company is willing to correct the job...

    The company is willing to correct the job correctly...for additional $$. We weren't expecting it for free...but a significantly discounted rate would have been nice considering their past...
  12. I thought I would let you guys know what's...

    I thought I would let you guys know what's happened over the last few days. We decided that if this situation was so common, that the installing contractor wouldn't mind putting it in writing for...
  13. No...I'm just helping out my brother-in-law with...

    No...I'm just helping out my brother-in-law with this deal. That was the real mistake I made here! :yes: :grin2:



    That's a good point...but enough (too many) concessions have already been made...
  14. We can all agree on this... 1. None of us...

    We can all agree on this...

    1. None of us would want this setup in our own house.
    2. The inspector was doing his job by pointing out the concern.

    As far as the radon level is concerned, the...
  15. Probably none...but he's got a white van, a...

    Probably none...but he's got a white van, a flashlight and a clipboard full of papers. :grin2: I'll let you guys know how this plays out.
  16. :yes: That's ultimately where we're coming from. ...

    :yes: That's ultimately where we're coming from. The buyers may be over-reacting because their inspector labeled the current HVAC as an "unsafe environment." Well...the house doesn't have grounded...
  17. Seller's argument: While it's not the...

    Seller's argument:


    While it's not the ideal setup by modern standards, everything was installed to code at the time and all subsequent furnace replacements have been performed with permits and...
  18. The homeowner was my Grandmother...and my parents...

    The homeowner was my Grandmother...and my parents handled all of the estimate work. Maybe these guys thought she was trying to be cheap...or they might have been afraid of losing a bid by adding to...
  19. The seller has agreed to install return air...

    The seller has agreed to install return air ductwork in this house. One last question before the contractor comes out for an estimate...

    Does return air ductwork in a crawl space need to be...
  20. The house was built this way in the 1950s. Prior...

    The house was built this way in the 1950s. Prior owners lived in this house for 40 years with this setup!!! :eek2:

    I searched online and found a few others with this scenario. It appears that...
  21. Cold Air Return Open to Crawl Space - Acceptable?

    I need some professional input on the cold air return setup in this house. Here's the background...

    - Single family ranch built in the 1950s over a 5-foot crawl space (dirt floor).
    - I don't...
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    OK...that helps clear things up. That bridge...

    OK...that helps clear things up. That bridge wire idea came from a suggestion on some other site I was reading.


    If that's all I need, then I'm in good shape.


    In my case, this would...
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    :confused: I drew that picture to see if this...

    :confused:

    I drew that picture to see if this is what people meant by a "CSST jumper wire." I couldn't clearly understand what these guys were describing in some of these forum discussions.

    ...
  24. Replies
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    Help Understanding CSST Bonding

    I just had a gas fireplace installed. The CSST line was not bonded during the installation. The plumber who ran the black pipe portion of the gas line (he didn't do the CSST) said that bonding CSST...
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    So the gas fireplace requires electricity? If...

    So the gas fireplace requires electricity? If you flip the wall switch, what happens? Does it kill the power to the gas fireplace?

    There's an empty wall box next to the fireplace in my lower...
  26. Replies
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    Mendota Fullview Comments

    I was here two years ago asking about my 1980's Heatform fireplace...

    http://hvac-talk.com/vbb/showthread.php?t=154129

    After two winters of this heat-robbing monster, I've had enough! :mad:
    ...
  27. Replies
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    Try the following... 1) Call the Clean Effects...

    Try the following...

    1) Call the Clean Effects recall hotline 888-556-0125 and ask for replacement cells. Call at least once a week, because they don't seem to take you seriously unless you...
  28. Replies
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    Hearthman, Thanks for the detailed response. ...

    Hearthman,

    Thanks for the detailed response. That article was VERY interesting. The pictures in it seem to confirm what you are saying...I have a Heatform, not a Heatilator. When I look...
  29. Replies
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    Name this fireplace...

    Below are links to pictures of one of my fireplaces. This is a masonry fireplace (built in 1985), but it has a steel firebox and air tubes built into it. Is this thing a Heatilator? I can't find...
  30. Replies
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    After 2+ months of stories, excuses and empty...

    After 2+ months of stories, excuses and empty promises...
    After 5+ phone calls to Trane's CleanEffects recall hotline...
    After multiple calls to my dealer...
    After 2 phone calls to Trane's...
  31. Replies
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    Trane's dissemination of information to its...

    Trane's dissemination of information to its dealers/distributors is less than impressive. As of a few days ago, my dealer was STILL waiting on info regarding replacement collection cells for the...
  32. I looked into geothermal before I replaced my...

    I looked into geothermal before I replaced my heat pump a few months ago. To say I had sticker shock would be an understatement. With a horizontal ground loop, it was easily 3 times the cost of a...
  33. Replies
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    I was wondering what that might look like. Looks...

    I was wondering what that might look like. Looks potentially serious to me! Maybe I should take a blowtorch to my collection cells and send them pictures...then MAYBE I would get some responsive...
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    Be sure to check out the latest XL14i ratings...

    Be sure to check out the latest XL14i ratings HERE. With the right air handler, the XL14i can be rated as high as 15 SEER and 9.0 HSPF. I considered the XL16i but went with the 14 instead. It's...
  35. Replies
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    I'm glad you're finally getting top notch...

    I'm glad you're finally getting top notch service. That makes one of us! ;)

    I would have expected Trane to instruct its dealers to call AND send an official notification letter to all their...
  36. Replies
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    As a fellow Trane customer, I share your...

    As a fellow Trane customer, I share your disappointment in their product. Even the best products can have problems. The true character of this company will show in HOW they resolve the problem.
    ...
  37. Replies
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    I just called Trane directly (since I've heard...

    I just called Trane directly (since I've heard nothing from my installing dealer). Here's what they told me...

    Approximately 36,000 Clean Effects units are affected by the recall.

    The new...
  38. Replies
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    A Trane XL14i can achieve a 15 SEER and 9.0 HSPF...

    A Trane XL14i can achieve a 15 SEER and 9.0 HSPF rating with the right air handler. Check it out HERE.
  39. Replies
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    I hope that's not true...but have a bad feeling...

    I hope that's not true...but have a bad feeling it is. :(

    I had a complete Trane heat pump system installed about 6 weeks ago. It included a Clean Effects unit. I haven't heard jack squat from...
  40. Replies
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    This house was built in 1985. I also wondered...

    This house was built in 1985. I also wondered about the use of corrugated "drain" pipe, so I asked my HVAC guy about it before they installed my new system last month. He said it was pretty common...
  41. Replies
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    Plumber trumps HVAC installer?

    I'm in the middle of a bathroom remodel. This bathroom is on a concrete slab. I pulled the old tub out and everything seemed OK. Then the HVAC system kicked on...and I started feeling cold air...
  42. Replies
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    DaytonO, if you're looking at an XL14i, check out...

    DaytonO, if you're looking at an XL14i, check out THIS Trane memo about XL14i HSPF/SEER ratings with their latest air handlers.
  43. Replies
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    I just talked to my sales guy. He said they just...

    I just talked to my sales guy. He said they just found out about the recall. I think I caught him be surprise. I seemed to know more details than he did. :rolleyes: He's probably happy that most...
  44. Replies
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    I just found the rebate paperwork for my new...

    I just found the rebate paperwork for my new Trane system. The first 4 digits of my CleanEffects serial # are 6xxx :eek: And my unit IS on an air handler. :mad: :mad: :mad:

    Shouldn't my dealer...
  45. Replies
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    Thanks for posting the details. Son of a.... ...

    Thanks for posting the details.

    Son of a.... :mad: I have a CleanEffects that was installed June 1. So it sounds like there's virtually no chance it was made after May 22. :(

    I have not...
  46. Replies
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    Where do I find the date code on my unit??? I...

    Where do I find the date code on my unit??? I just had a CleanEffects installed 2 weeks ago with my new system and have heard nothing about this. :(
  47. I just went through this. My 22 year old lineset...

    I just went through this. My 22 year old lineset was buried in the mortar beneath one of my fireplaces...so it wasn't going anywhere. The sales guy quoting the job said the existing lines would be...
  48. Replies
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    I spent $500 to have my ductwork cleaned a few...

    I spent $500 to have my ductwork cleaned a few years back. I even paid extra for their special magic wand air brush tool deluxe service. :D :o :rolleyes:

    Why did I do it? Was it allergies or...
  49. Replies
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    I'd be interested in hearing some professional...

    I'd be interested in hearing some professional opinions on this link...

    Duct Cleaning: A four billion dollar farce?
  50. On the cooling side, absolutely. I haven't been...

    On the cooling side, absolutely. I haven't been through a winter with it yet...so I can't give you any feedback on that. My contractor says I should be happy with it. We'll see. ;)

    By the way,...
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