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  1. -UPDATE- A tech came this morning. Good thing...

    -UPDATE-

    A tech came this morning. Good thing the heat pump was making the rattling noise when he was here. He determined that the noise is coming straight from the compressor. He even...
  2. Thanks for your input. Yes I know not to touch...

    Thanks for your input. Yes I know not to touch anything lol. I remember the first tech who fixed the unit the first time it broke down saying that the EEV head somehow slipped out of place and he...
  3. I'm gonna call them in the morning and have them...

    I'm gonna call them in the morning and have them send out a tech to inspect the system. I'll definitely show them the youtube video. Hopefully this tech will look at the wiring and unit pad closely.
  4. Thanks guys. The system is still heating fine. It...

    Thanks guys. The system is still heating fine. It feels comfortable in the basement. Sometimes the noise goes away, but then comes back. I've also realized that the system has been having really long...
  5. Hello everyone, Happy New Year. So far the new...

    Hello everyone, Happy New Year. So far the new basement system has been running with no break downs ever since the last one which i explained before. Here in the Atlanta metro area temperatures are...
  6. Thank you Ryan for your reply. The tech did...

    Thank you Ryan for your reply. The tech did mention it could be the EEV this time, but everything was working fine when he was here so he never checked fully. I am going to keep an eye out on the...
  7. Well, it has been over a month since I last...

    Well, it has been over a month since I last visited this thread, and the system started malfunctioning early this morning. This marks the third failure.

    I turned the heat on this morning and...
  8. I did some further research and it clearly says...

    I did some further research and it clearly says the tstat won't work with non-communicating dual fuel. I contacted the company back and they wouldn't give me an answer.
  9. Thanks for your reply. I contacted the company...

    Thanks for your reply. I contacted the company and they said they don't carry Honeywell thermostats. They carry the Aprilaire brand and since they are a Lennox dealer, they carry Lennox thermostats...
  10. Lennox Icomfort won't work with current system?

    Hey everyone. We had our fall inspection done on all our HVAC systems exactly a week ago. When the technician was here, He was telling me about the Lennox Icomfort thermostat and how he installed one...
  11. Well, the motor noise is still there but you can...

    Well, the motor noise is still there but you can only hear it if you are close to the furnace. I decided that I'll be fine with the noise.

    The tech did check for leaks, and found none. When I...
  12. Here's a little update... The tech came today for...

    Here's a little update... The tech came today for the fall inspection. He actually found NO gas smell when he ran the furnace. I even went in the room and I didn't smell anything. The tech did check...
  13. He said he hasn't had an issue like this before....

    He said he hasn't had an issue like this before. He was definitely certified. The system hasn't broken down since before the tech was here.
  14. Ok, I will next time. Thanks for the response....

    Ok, I will next time. Thanks for the response. However he did check all wiring and it was correct. No wires were loose.
  15. To add to this, he also checked the temperature...

    To add to this, he also checked the temperature drop as well. When I said earlier that he handles warranty work, I meant he does the warranty work for his company. So far the system is operating...
  16. He did check the airflow and the static pressure....

    He did check the airflow and the static pressure. The eev wasn't the problem this time. The blower speed is set on medium, which should be running around 600 cfm. He did find that the system was...
  17. We called the company back and they sent out a...

    We called the company back and they sent out a different technician who spent over an hour trying to find the cause today. He was able to get the system back up and running - only by rebooting the...
  18. Thanks for your reply. The technician said he has...

    Thanks for your reply. The technician said he has never worked on that model before. I think he said the valve "popped out" or something and he pushed it back in and rebooted the system. The...
  19. 3 week old HVAC system not working for the 2nd time

    Good evening everyone.

    We just had a new system installed for our finished basement a little over 3 weeks ago. The system is a 1.5 ton Trane XR13 heat pump matched up with a TAM4 1.5 air handler....
  20. The question is, should we go ahead and call...

    The question is, should we go ahead and call somebody else, or should we just wait till the company comes in two weeks? Is it still very dangerous even though there is currently no smell??
  21. Thanks for the input. The installers sealed...

    Thanks for the input. The installers sealed everything up with mastic. Whenever I pull the filter out, the pitch greatly lowers, but once I put it back in, the pitch rises again.
  22. I've been trying to talk my husband into calling...

    I've been trying to talk my husband into calling someone else, but he wants to go ahead and wait two weeks since there's no gas smell now. He's not that concerned about the issue as much as I am.
  23. Here's an update... Unfortunately the company...

    Here's an update... Unfortunately the company can't come back out until two weeks from today. They will be here for our fall inspection. We couldn't get them to come out any sooner. I'll be mad if...
  24. I appreciate the advice, thanks. I will call the...

    I appreciate the advice, thanks. I will call the installers back ASAP tomorrow. I'm surprised that the installers never noticed any gas smell when they first tested the furnace in heat mode right...
  25. Thanks for the reply. Most of the time the smell...

    Thanks for the reply. Most of the time the smell was small, meaning you can only smell it standing a foot or less away from the furnace. There's only been one time when the smell spread to rest of...
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