Search:

Type: Posts; User: WF_Inc

Page 1 of 2 1 2

Search: Search took 0.00 seconds.

  1. Replies
    11
    Views
    3,783

    lawsdt71, Thank you for the additional...

    lawsdt71,

    Thank you for the additional information. We have been in contact with your contractor and have requested that they contact us while in front of the unit. It was our understanding that...
  2. Replies
    11
    Views
    3,783

    lawsdt71, We have read your comments and would...

    lawsdt71,

    We have read your comments and would be happy to look into your inquiry further. Can you please provide the serial number of your WaterFurnace unit, as well as the name of the...
  3. Replies
    4
    Views
    1,584

    bmerrell, We apologize for not responding...

    bmerrell,

    We apologize for not responding before now. If you have not already done so, we would suggest contacting your WaterFurnace dealer or HVAC contractor for further assistance. If your...
  4. Replies
    8
    Views
    1,075

    lkelly4, We are sorry to hear that you have...

    lkelly4,

    We are sorry to hear that you have had trouble with your WaterFurnace equipment. Please provide the model and serial numbers of your units, as well as the name of the contractor you area...
  5. Sensilble, We are sorry to hear that you have...

    Sensilble,

    We are sorry to hear that you have had a problem with your WaterFurnace unit. Please provide your model number, serial number, and the name of the contractor you are working with so we...
  6. Replies
    14
    Views
    3,961

    RoseRx, We have been in contact with your...

    RoseRx,

    We have been in contact with your contractor and will continue to work with you in finding a resolution.

    WaterFurnace International, Inc.
  7. Replies
    34
    Views
    6,277

    JohnGuc, As with anyone you hire to perform...

    JohnGuc,

    As with anyone you hire to perform work, we always suggest that you contact the Better Business Bureau and request references from the contractor.

    WaterFurnace International, Inc.
  8. Replies
    34
    Views
    6,277

    Goldfinch, We are sorry to hear that you have...

    Goldfinch,

    We are sorry to hear that you have had a bad experience with your WaterFurnace equipment, and would like to look into your concerns further. Please provide your model and serial...
  9. Replies
    112
    Views
    55,540

    ChaseAir, Unfortunately, the information you...

    ChaseAir,

    Unfortunately, the information you have provided is very vague. Warranty claims are processed and shipped the same day they are received. In regards to your comments about not...
  10. Replies
    112
    Views
    55,540

    SparkyTheTermite, We are sorry to hear that...

    SparkyTheTermite,

    We are sorry to hear that you have experienced issues with your WaterFurnace equipment. Could you please provide your model and serial numbers so we may look into your inquiry...
  11. Replies
    14
    Views
    3,961

    RoseRx, We have read your comments and are...

    RoseRx,

    We have read your comments and are unfamiliar with your situation. Please provide your model number, serial number, and the name of the contractor you are working with so we may look into...
  12. Replies
    2
    Views
    1,943

    Geoapprentice, The communicating thermostats...

    Geoapprentice,

    The communicating thermostats will not work with the original IntelliZone. If the original IntelliZone is used, an analog thermostat will need to be used. If you need additional...
  13. Replies
    4
    Views
    1,796

    Segway36, Bill Lee is correct. A couple of...

    Segway36,

    Bill Lee is correct. A couple of years ago, Copeland stopped manufacturing this compressor. At that time, we bought as many of these compressor as we were able to. Unfortunately, at...
  14. RoseRx, We would be interested in knowing who...

    RoseRx,

    We would be interested in knowing who you have been in contact with. We have spoken with our engineering staff and they have informed us that the direction of the pleats should not make a...
  15. Replies
    5
    Views
    2,946

    bassethound, We have read your comments and...

    bassethound,

    We have read your comments and received your email through our website. According to the information you provided, your unit is Paradise equipment. The literature you are...
  16. Replies
    18
    Views
    2,029

    gitsumpottery, We have been in contact with...

    gitsumpottery,

    We have been in contact with your contractor to discuss your concerns. According to your contractor, they were under the impression that the noise had been resolved. They have...
  17. Replies
    18
    Views
    2,029

    gitsumpottery, We will be more than happy to...

    gitsumpottery,

    We will be more than happy to look into your inquiry further. Please provide your model number, serial number, and the name of the contractor you are working with. If you do not...
  18. Replies
    41
    Views
    3,186

    robertsmb9, Thank you for your additional...

    robertsmb9,

    Thank you for your additional comments. Maybe at this point, it would be a good idea to have another contractor run building heating and cooling loads on your home to ensure the...
  19. Replies
    41
    Views
    3,186

    robertsmb9, Thank you for your additional...

    robertsmb9,

    Thank you for your additional comments; however, we feel there may be some confusion. WaterFurnace is the manufacturer of the equipment. We do not size, design, or install geothermal...
  20. Replies
    41
    Views
    3,186

    robertmb9, We have read your post as well as...

    robertmb9,

    We have read your post as well as the email you sent over our website and are sorry to hear that you feel as if we have no interest in assisting you with a resolution; unfortunately, we...
  21. Replies
    112
    Views
    55,540

    dship, We are sorry to hear that you feel this...

    dship,

    We are sorry to hear that you feel this way and appreciate your position. WaterFurnace has been very forthcoming with our stance on Formicary Corrosion. This is an industry wide issue and...
  22. Replies
    112
    Views
    55,540

    ChaseAir, We believe you may be confusing...

    ChaseAir,

    We believe you may be confusing Formicary Corrosion with Galvanic Corrosion. Galvanic Corrosion is when a galvanic current is produced by dissimilar metals. Formicary corrosion is...
  23. Replies
    112
    Views
    55,540

    dship, The majority of air coil leaks are the...

    dship,

    The majority of air coil leaks are the result of an industry wide issue called Formicary Corrosion, which is caused by indoor air quality. Carrier performed a study of Formicary Corrosion,...
  24. Replies
    2
    Views
    2,754

    skolacin, The green status light indicates...

    skolacin,

    The green status light indicates that the microprocessor control is operating properly. As for the DHW switch, when this is in the off position, a red light will illuminate.

    The DHW...
  25. Replies
    15
    Views
    2,928

    WF problems, In reading your post, it seems...

    WF problems,

    In reading your post, it seems that you may have an issue with your WaterFurnace. Please do not hesitate to contact us for assistance with this issue. We will be more than happy to...
  26. Replies
    15
    Views
    2,928

    Sailor boy, Please visit our website...

    Sailor boy,

    Please visit our website www.waterfurnace.com and click on “Contact Us” at the top right corner. Under “Email Us,” choose the option stating that you own WaterFurnace equipment. Once...
  27. Replies
    15
    Views
    2,928

    Sailor Boy, We will be more than happy to look...

    Sailor Boy,

    We will be more than happy to look into your concerns further. Please provide your model number, serial number, and the name of the contractor you are working with. If you do not...
  28. Replies
    8
    Views
    2,702

    toddam, We would suggest having your...

    toddam,

    We would suggest having your contractor use Calci-Solve or a liquid ice machine cleaner to flush the desuperheater heat exchanger. When using these cleaners, it is imperative that the...
  29. Replies
    8
    Views
    2,702

    toddam, We apologize that we did not respond...

    toddam,

    We apologize that we did not respond earlier, as we have just found your post. We hope you have been in contact with your WaterFurnace dealer to discuss this matter. If our assistance is...
  30. Geocub, Have you contacted your contractor to...

    Geocub,

    Have you contacted your contractor to discuss the results of the blower door test and your options for a resolution? Also, what was the design temperature? Have you experienced excessive...
  31. HVACTcub, The model and serial number can be...

    HVACTcub,

    The model and serial number can be found on a pink or silver sticker located on the front of the unit.

    WaterFurnace International, Inc.
  32. HVACTcub, We will be more than happy to look...

    HVACTcub,

    We will be more than happy to look into your concerns further. Please provide your model number, serial number, and the name of the contractor you are working with so that we may look...
  33. Replies
    6
    Views
    2,098

    DaleMason, We will be more than happy to look...

    DaleMason,

    We will be more than happy to look into your concerns further. Please provide your model number, serial number, and the name of the contractor you are working with. If do not wish to...
  34. Replies
    12
    Views
    2,443

    bill913, Unfortunately, noise is very...

    bill913,

    Unfortunately, noise is very difficult to resolve over the internet. Have you have been in contact with your WaterFurnace dealer to discuss this noise? If not, we would suggest you...
  35. Replies
    16
    Views
    5,307

    dweisel, We apologize for not responding...

    dweisel,

    We apologize for not responding earlier, as we just found your post. If your contractor is not able to find a resolution, please have them contact our technical support staff for further...
  36. Replies
    16
    Views
    2,076

    blabath, Unfortunately, without being present...

    blabath,

    Unfortunately, without being present at the unit, we are unable to determine what the issue might be. We have a commercial representative in your area. The name of the commercial...
  37. Replies
    8
    Views
    2,219

    Treepmeyer, Under an ice cover in the winter,...

    Treepmeyer,

    Under an ice cover in the winter, ponds can maintain approximately 39oF throughout. This is due to the density characteristics of water. Water has a maximum density at 39oF. As...
  38. Replies
    4
    Views
    1,039

    mikesh, We suggest powering the blower motor...

    mikesh,

    We suggest powering the blower motor with the auxiliary heat circuit so that the unit will still provide heat in the event that the compressor would trip a breaker. The auxiliary heat...
  39. Replies
    17
    Views
    6,021

    skolacin, According to the WaterFurnace Energy...

    skolacin,

    According to the WaterFurnace Energy Analysis, your contractor estimated $414 for the total hot water operating costs, as well as $37 for the continuous fan operating cost. After...
  40. Replies
    17
    Views
    6,021

    Skolacin, We have reviewed your utility bills,...

    Skolacin,

    We have reviewed your utility bills, as well as the WaterFurnace Energy Analysis provided to you by your contractor. According to the energy analysis, your contractor has estimated your...
  41. Replies
    17
    Views
    6,021

    skolacin, Could you tell us who at...

    skolacin,

    Could you tell us who at WaterFurnace you are working with so that we may look into your inquiry further?

    WaterFurnace International, Inc.
  42. Replies
    112
    Views
    55,540

    ravenjim, We began using the FormiShieldPlus...

    ravenjim,

    We began using the FormiShieldPlus process in March of 2010. We have attached the images showing the location of the FormiShieldPlus stamping on the coil.

    WaterFurnace International,...
  43. Replies
    20
    Views
    2,829

    csgo, We apologize for not responding earlier,...

    csgo,

    We apologize for not responding earlier, as we just found your post. We will be more than happy to provide you with a list of WaterFurnace dealers in your area. Please contact us at...
  44. Replies
    17
    Views
    6,021

    skolacin, We will be more than happy to look...

    skolacin,

    We will be more than happy to look into your concerns. Please provide your model number, serial number, and the name of your installing contractor.

    WaterFurnace International, Inc.
  45. Replies
    5
    Views
    982

    cdhand, We spoke with our technical support...

    cdhand,

    We spoke with our technical support staff in regards to your concerns; unfortunately, we do not have enough information to determine what the issue might be. If your contractor is unable...
  46. Replies
    5
    Views
    982

    cdhand, We will be more than happy to look...

    cdhand,

    We will be more than happy to look into your inquiry. Please provide your model number, serial number, and the name of the contractor you are working with.

    WaterFurnace International,...
  47. Replies
    15
    Views
    3,255

    RSchenone, Based on the information you...

    RSchenone,

    Based on the information you provided, we do not have any concerns with your equipment.

    WaterFurnace International, Inc.
  48. Replies
    30
    Views
    2,688

    Omnipotent, We apologize for not responding to...

    Omnipotent,

    We apologize for not responding to your concerns earlier. Unfortunately, we are unable to provide technical assistance to homeowners for liability reasons; however, we will be more...
  49. Replies
    112
    Views
    55,540

    bberry, We will be more than happy to look...

    bberry,

    We will be more than happy to look further into your concerns. Please provide your model number, serial number, and the name of the contractor you are working with.

    WaterFurnace...
  50. kbryson, We are happy to hear that you will be...

    kbryson,

    We are happy to hear that you will be working with your installing contractor to resolve this issue. If your contractor is unable to provide a resolution, please have them contact our...
Results 1 to 50 of 97
Page 1 of 2 1 2
Comfortech Show Promo Image

Related Forums

Plumbing Talks | Contractor Magazine
Forums | Electrical Construction & Maintenance (EC&M) Magazine
Comfortech365 Virtual Event