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When I posted my response I didn't realize I was in the commercial forum. It was really meant for the residential crowd. Sorry.

I'm not a big fan of duty. We have driven away too many talented techs from the industry or into commercial work where on call is usually sustantially more civilized.
By my own estimates, 70% of...

When I started my business a couple of years ago I signed up with about 8 hw cos. but have since dropped all but two. Because of this my business was almost instantly successful.
My first year I...