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  1. Replies
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    Looks like the red/white wires coming from the...

    Looks like the red/white wires coming from the unit outside somehow were fried and fused together just outside of the brick. They said that could be what fried the transformer also.

    You pros...
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    Tech says a surge or something blew the fuse and...

    Tech says a surge or something blew the fuse and transformer in the circuit board. Hmmm, I dunno because we have that whole home surge protector. Right now they're still here, they have the fan only...
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    i'm back at work now so i'll have to check those...

    i'm back at work now so i'll have to check those things before the tech gets there later. i did put the fan to ON and it didn't turn on, and the blower door didn't appear open when i went up in the...
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    No Power to Rc Wire, A/C won't turn on

    i have a Nest thermostat, its been installed for about 8 months and never had a problem with it. this morning it gave me the error that the Rc wire was not getting any power. i took the face off,...
  5. ok bud, well its operating as it should now so...

    ok bud, well its operating as it should now so that's all that matters.
  6. 1 lb net added. total added minus total evacuated...

    1 lb net added. total added minus total evacuated equaled 1 pound.
  7. they evacuated the lines to start, but i didn't...

    they evacuated the lines to start, but i didn't notice them install anything new. we have a very dry climate here, if that makes a difference. he did say he had to add about 1 lb of R-410a to the...
  8. it seemed to only shut on/off when it was below...

    it seemed to only shut on/off when it was below 70 degrees outside, but operated normally during the day. this past weekend i noticed the a/c was not cooling down to the temperature it was set at. i...
  9. the unit is only 8 months old. i'll keep an eye...

    the unit is only 8 months old. i'll keep an eye on it today since its warmer out side and see if it still does it. i thought maybe it was because the temp outside was colder than indoors and the...
  10. Outside Unit Turns On/Off Repeatedly Every Few Seconds???

    is this normal? the weather outside is 63, the inside temp is just above 73 and the system is trying to cool to below 72. i have one of those Nest thermostats, and a Comfortmaker 14 seer unit.
  11. that would be nice, but since i called the...

    that would be nice, but since i called the manufacturer and they were having a region service tech get involved it might go.

    FWIW, Comfortmaker is a Carrier brand without the marketing price tag...
  12. thanks to everyone on here, i'm not out a bunch...

    thanks to everyone on here, i'm not out a bunch of money! if i could i'd send each of you with good advice a 12 pack after the manufacturer confirms you were right!

    i'm still praying it goes...
  13. well the entire condensing unit is on its way to...

    well the entire condensing unit is on its way to the manufacturer now for testing. the air is blowing cold and that's all i care about.

    whole home surge protector was just installed so no way they...
  14. now your getting into my area of expertise...

    now your getting into my area of expertise :grin2:

    if your haulling butt and over rev the engine, the computer records the last mph and rpm reading when it goes poof! well some manufacturers'...
  15. true that! gossip capital of west texas!!! ...

    true that! gossip capital of west texas!!!


    well, they're here now. the manufacturer wants the entire condenser sent in so they're replacing the entire unit!
  16. i understand, but in their eyes it's not. maybe...

    i understand, but in their eyes it's not. maybe this will just be a lesson learned for them. this is a small town, full of closed minded people.

    i'm just praying it goes smoothly and i have no...
  17. well that's good to here, because i got news.......

    well that's good to here, because i got news.... its being taken in under warranty.

    so, my builder finally got back to me. he's fronting the money to the installers in case the warranty gets...
  18. alright, thanks! i'll make them test it before...

    alright, thanks! i'll make them test it before pulling it out.

    so if it tests okay, no power surge. if it doesn't it needs to be removed to acid test the oil? i'm a newb so i just need to make...
  19. exactly what we argued about! when i brought...

    exactly what we argued about!

    when i brought up why wasn't anything else burned up, he said because the largest gauge wire was most susceptible because the compressor draws in the most load. now i...
  20. is this test your talking about something they...

    is this test your talking about something they can do while at my house? or do they have to send it in?

    i mean they have a no hassle warranty, if they take it in under warranty and test it, can...
  21. LOL, he said it was a customer that captured the...

    LOL, he said it was a customer that captured the video :rolleyes:
  22. so i just spoke to Comfortmaker, they're having a...

    so i just spoke to Comfortmaker, they're having a Region Service Tech come and make the assessment if it should be taken in under warranty.

    i also spoke with the installer again and he is still...
  23. please explain to me how this could've happened...

    please explain to me how this could've happened by that if there were no power outages in my area to cause a surge when they turn the power back on, and no weather system around us to produce a...
  24. no, they just said it was because the connections...

    no, they just said it was because the connections on it looked bad. and no other house could've been affected, i called the power company and there were no reported outages.

    some of you mentioned...
  25. i spoke to the owner of the building company over...

    i spoke to the owner of the building company over the phone, who happens to live 3 doors down from me. he said he would call the installer to see if he can get it situated. but i haven't heard back...
  26. yes, but it's a limited warranty. it doesn't...

    yes, but it's a limited warranty. it doesn't cover "acts of god" as the installer put it. and i confirmed that with the person i spoke to at Comfortmaker.
  27. sorry, still a newb here! :cheers: i called...

    sorry, still a newb here! :cheers:


    i called comfortmaker. they're escalating the situation up to a senior advisor, however i called 2 minutes too late and they left for the day. so gotta wait...
  28. sorry, i didn't see the prices rule in the...

    sorry, i didn't see the prices rule in the posting rules! i'll remember that for next time. i just got off the phone with the electric company. no reported outages in our area over the weekend.
    ...
  29. Month Old Unit Supposedly hit by Power Surge

    Howdy!

    i'm new to the forum and i'm trying to get any professional's opinion on the problem we are having with our A/C.

    to start off, we live in Midland, TX, i was out of town from friday...
Results 1 to 29 of 29
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