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  1. Called a different ac company. Tech found yet...

    Called a different ac company. Tech found yet another leak at the header of the interior coil. Third leak in third different location in 5 years. Very low on refrigerant and suspects that is what...
  2. It is the inside that has the frozen pipes/tubing...

    It is the inside that has the frozen pipes/tubing with ice hanging off of it this time. We turn the unit off completely (it's been off for about 36 hours now), so the ice has melted and beneath the...
  3. Thanks a bunch for taking the time to help, guys!

    Thanks a bunch for taking the time to help, guys!
  4. Hi jp, How would that work with the Tappan...

    Hi jp,

    How would that work with the Tappan parts warranty? Can pretty much any good hvac professional work on any brand?

    Thanks for the suggestion.
  5. Unfortunately, Tappan doesn't appear to want you...

    Unfortunately, Tappan doesn't appear to want you to call them (couldn't find a customer service number on their contact us page), nor do they have any dealers listed in Waco on their web site. I...
  6. Air Conditioner Freezes Up, Not Heating or Cooling

    Hi,

    I posted a few years ago about my Tappan unit. I've owned it almost 5 years now and it breaks at least annually, sometimes more.

    It's been 10 months since the repairmen were out addressing...
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    I would like to get some additional advice on...

    I would like to get some additional advice on this system.

    It is broken again. I called their office to find out that the original installer has had his franchise pulled and it has a new owner.
    ...
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    Well, as I've said and you've pointed out, I am...

    Well, as I've said and you've pointed out, I am pretty much ignorant of HVAC, as apparently my installers are as well. But I know accounting VERY well, and I can tell you they're not making money...
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    Calling a lawyer tomorrow - tired of the BS. Got...

    Calling a lawyer tomorrow - tired of the BS. Got home and the POS is blowing cold air again. I'm going to ask them once to replace this system, which has not worked right from day one, or I'm...
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    Yeah, I was a little slow in catching your last...

    Yeah, I was a little slow in catching your last message! Good luck in starting your own company and let me know if I can help with anything.
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    It's a Tappan. I don't have the model number or...

    It's a Tappan. I don't have the model number or name handy, since I'm back at work, but it's a 5-ton unit with heat pump. 15 seer. The receipt says 10 years parts and labor and the warranty has...
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    No, he did not have refrigerant tank hooked to...

    No, he did not have refrigerant tank hooked to the system at any time. I watched them the entire time. He hooked up the guages and let them sit while he inspected the wiring on the outside of the...
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    Here's what they did/said this time: 1)...

    Here's what they did/said this time:

    1) Checked coolant for about 30 minutes. Said charge was fine.
    2) Went inside and cycled it through and checked the wiring on the inside.

    Diagnosis: When...
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    I'm in Waco, Texas. Not sure exactly which zone...

    I'm in Waco, Texas. Not sure exactly which zone that's in.

    I just came home from work to meet the guy - should be here in a few minutes. Unit is still running, blowing cool air.

    The unit...
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    Thanks once again for your help with this. I've...

    Thanks once again for your help with this. I've learned a bit from you guys - very helpful. There is "emergency heat" or heat strip backup because the last time he was there he switched it to...
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    Thanks for the reply. From what you're telling...

    Thanks for the reply. From what you're telling me (which does coincide roughly with what other folks are telling me, I'm assuming that he's full of crap by saying that the system's output when it's...
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    They're sending another tech out at 12:30 today. ...

    They're sending another tech out at 12:30 today. He told me on the phone that because the weather is cold outside, the air coming from the registers will not get very warm. I want to know the truth...
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    Well, I mentioned the attorney because I...

    Well, I mentioned the attorney because I shouldn't be having this issue yet again. This is now the fourth incident.

    We do have cold outside air temp - low to mid 30's right now. However, this...
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    Alright - this damned thing is blowing room...

    Alright - this damned thing is blowing room temperature air out of the registers again. Temperature out of the register this morning is 71 and I have the therm set on 73.

    I suspect that this POS...
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    They sent different techs on different trips, and...

    They sent different techs on different trips, and the last time it broke, the owner himself came out to look for the leak. He's the one that told me that they would come out the next day and fix it...
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    The did do a nitrogen test. I was watching while...

    The did do a nitrogen test. I was watching while he did the test, but this was after he fixed the broken feeder tube. They did not leave the nitrogen test on for that long. Maybe 20 minutes. They...
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    Well, I do hope that he's fixed all of the leak...

    Well, I do hope that he's fixed all of the leak and that the feeder tube was the problem. It's just really frustrating to open up the electric bill and find that it's double or more. I wouldn't...
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    Well, he found a leak. Write-up on the invoice...

    Well, he found a leak. Write-up on the invoice (they didn't charge me) said

    "Found feeder tube to outdoor TXV and feeder line to condenser coil broke off due to vibration w/ outlet ok. TXV...
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    AC guy showed up. Tested the electric heat...

    AC guy showed up. Tested the electric heat strips and they're working. Checked coolant pressure and it was 0. I watched him hook up the guage in two different places on the outside unit and the...
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    Yeah, the first time they came out, I watched...

    Yeah, the first time they came out, I watched them, and they did not replace anything that I saw. The wrenched around on it, taking things apart and putting them back together, filled up the...
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