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  1. Replies
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    I gave the contractor the information about the...

    I gave the contractor the information about the outdoor fan could be the problem due running during the defrost cycle. He was happy I gave him this information so he called the Ruud Distributor and...
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    OK thanks BaldLoonie for the tip!! I will see if...

    OK thanks BaldLoonie for the tip!! I will see if the fan stops when I hear it go into the defrost cycle.
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    I will try and get a 2nd opinion, but I live in a...

    I will try and get a 2nd opinion, but I live in a rural area and there are not a lot of heating & air contractors in my city.
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    RUUD UPRL-JEC HEAT PUMP ICING UP

    We had a new RUUD communicating system (UPRL-JEC 3 ton heat pump w/ RHPL-HM3621JC air handler) installed a couple of years ago. It has worked fine until this cold season. On a cold night, ice...
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    I have been watching my outdoor unit and the...

    I have been watching my outdoor unit and the thermostat during the defrost cycle trying to observe what is happening. I have noticed several occasions the communication is lost because I get an...
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    The thermostat is set to lock out aux heat at 30...

    The thermostat is set to lock out aux heat at 30 degrees or above. Is that what you are talking about when you say Air Handler lockout temp?
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    Jtrammel is correct. If the OP's system is wired...

    Jtrammel is correct. If the OP's system is wired as full comm it only needs four wires....R, C, 1 (data), 2 (data). Installing contractor should verify thermostat setup feature for Air Handler...
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    That is my same scenario. The aux heat does not...

    That is my same scenario. The aux heat does not come on during the defrost cycle and the air from the registers is very cold. It drops the temperature in the house 2-3 degrees by the time it is...
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    Defrost cycle does not activate aux heat

    Have a new RUUD 3 ton heat pump (UPRL-036JEC - Model Number & RHPL-HM3621 Air Handler & HD UHC-TST550CMMS Thermostat). It was installed using only 4 wires as a fully communicating system. When it...
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    Thanks Kevin for the quick answer. I will pass...

    Thanks Kevin for the quick answer. I will pass this information onto my service tech and I am sure he will install a new lineset with the elbows when it warms up. I am sure you have seen this...
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    I am so glad to see another post on lineset...

    I am so glad to see another post on lineset vibration. We have a new RUUD 3 ton heat pump (UPRL-036JEC with a RHPL-HM3621 air handler). This summer it was very quiet, but since we started using the...
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    Since my installer has not returned my call, I...

    Since my installer has not returned my call, I will have to call another company to get this checked. We just had the new unit installed May 2010.
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    Well, I called my installed 2 times this week...

    Well, I called my installed 2 times this week about this noise problem, but he has never returned my call. I went down to the basement this morning while the heat was running and BaldLoonie is...
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    Thanks for the good input. As previous post...

    Thanks for the good input. As previous post suggested, I am calling my installer, but want suggestions from experts that have had the same problem and many of you are RUUD/RHEEM specialists.
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    Do you mean putting the indoor unit on cork pads...

    Do you mean putting the indoor unit on cork pads OR the coils on the inside of the indoor unit?
  16. Replies
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    The noise stops and it goes back to normal.

    The noise stops and it goes back to normal.
  17. Replies
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    New RUUD system -very noisy heat mode

    Have a new RUUD 3 ton heat pump (UPRL-036JEC - Model Number & RHPL-HM3621 Air Handler). This summer it was extremely quiet to run, but since we have turned it to heat it is very loud with noisy...
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    The tech said the water would evaporate and would...

    The tech said the water would evaporate and would not stay in there very long. I am like you, I do have concerns about it and that is why I would like to know what other people think.
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    Central Air Drain Hose Placement?

    We had a new RUUD 3 ton, 16 seer, 2 stage communicating heat pump installed in May. We are very happy with the unit, but have a question about the placement of the drain hose. There is a pump in...
  20. I did not know this was an issue with the RUUD...

    I did not know this was an issue with the RUUD units because one of my most important points in a new unit was it had to be quiet. The unit is right next to our bedroom and this is very anonying. ...
  21. Thanks BaldLoonie for your helpful input. You...

    Thanks BaldLoonie for your helpful input. You seem very knowledgeable about Rheem/Ruud systems.

    Am I correct, the noise/vibration is only noticed in the heat cycle. I do not hear it in the cool...
  22. New Ruud Ultra Install - Noisy Vibration

    We just had a new Ruud Ultra 2-stage Heat Pump installed and in the heat cycle it is very noisy. It seems to be due to vibration. We used the cooling on Friday and it was very quiet with no...
  23. There is a USB port to connect the thermostat to....

    There is a USB port to connect the thermostat to. Is that helpful for initial programming? If he comes back tonight and needs any input would you be able to give him any help?
  24. I will probably have to wait until tomorrow. I...

    I will probably have to wait until tomorrow. I was looking in the installer's book and when it first power up it shows searching to find equipment, but it does not show any equipment found. Then it...
  25. He has left today and it is hot. I really wanted...

    He has left today and it is hot. I really wanted air tonight. This is the system I picked out and it is his first RUUD communicating thermostat he installed. He will probably have to wait until...
  26. Need Help with new Ruud UHC-TST550CMMS Thermostat

    We have just had a new RUUD heat pump installed today and got the new HD UHC-TST550CMMS Thermostat. Everything is installed, but the system will not come on. It has system communication error. ...
  27. Replies
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    How long has this current "communicating" model...

    How long has this current "communicating" model been available? Is it brand new or has it been out a few years? I thought there might be a track record on its performance.
  28. Replies
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    We have just made our decision after careful...

    We have just made our decision after careful consideration of a new unit and we chose the RUUD 3 ton UPRL-036JEC (unit), RHPL-HM3621 (air handler) with the RHC-TST550CMMS (thermostat) & RXHF-E21AM13...
  29. I think we have decided on the RUUD heat pump...

    I think we have decided on the RUUD heat pump system and I noticed on their website they have the steam humidifier and the bypass humidifier. So either is a choice with our equipment. I thought the...
  30. Thanks skippedover very much for the detailed...

    Thanks skippedover very much for the detailed explanation. Our house was built in 1990 with R19 in the exterior walls and R38 in the attic. I think it is insulated well enough and it is not drafty...
  31. Do I need a steam humidifier with a heat pump?

    I live in middle Tennessee and we are installing a new heat pump all electric. I was going to install a steam humidifier with my new heat pump, but a contractor told me I did not need a humidifier...
  32. Replies
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    No we are not doing the install ourselves. We...

    No we are not doing the install ourselves. We have chosen our contractor and he installs Coleman and Ruud brands. Rebates are not the only thing we are basing our decision on, but since most posts...
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    Coleman 2010 Cash Back Rebate

    I got the information on the Ruud 2010 Cash Back Rebate. I also need the rebate information on the Coleman Rebates. We are debating between the Ruud and Coleman Heat Pump.

    Here is the Coleman...
  34. Replies
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    Ruud 2010 Cash Back Promotion

    The 2010 Cash Back Promotion started 04/15/2010. I need some help on equipment that qualifies for the $1200.00 promotion.

    I am looking at a new 3 ton system:
    UPRL-036JEC - Model Number...
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    What about the different humidifiers. Which is...

    What about the different humidifiers. Which is better the steam or bypass? I think it will help a lot in the dry winter months.
  36. Replies
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    I did type the wrong model number it is UPRL-JEC...

    I did type the wrong model number it is UPRL-JEC because I do want the heat pump. Does that air handler have an ECM motor with variable speed? I see there is another air handler that qualifies:...
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    ADVISE ON RUUD HEAT PUMP

    We are installing a new 3 ton heat pump and were needing advise on matching the equipment. What would be the best and most efficient air handler for the UARL-036JEC? What would be the ARI Ref #?
    ...
  38. Replies
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    jerryd_2008 did you get the issues with your...

    jerryd_2008 did you get the issues with your Affinity system & the DFHP config worked out? Are you satisified with your Affinity system?
  39. Replies
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    I am replacing my old heat pump and we are...

    I am replacing my old heat pump and we are looking at a Coleman Echleon 5T or 8T. I think these are the same as York Affinity. If you install first, I will be anxious to see which one you choose. ...
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    Thanks for the input. Are these a high-end,...

    Thanks for the input. Are these a high-end, reliable brand? My neighbor has a York that is at least 25 years old and it is still going strong.
  41. Replies
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    I looked on the Coleman Website and the...

    I looked on the Coleman Website and the contractor that gave me a quote is listed as an authorized Coleman Dealer.
  42. Replies
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    York & Coleman - Are these the same?

    We are interested in a good 2 stage heat pump. York has the Affinity 5T and Coleman has the Echelon 5T. Is one of these better than the other?
  43. Replies
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    Thanks rundawg for the detailed description. I am...

    Thanks rundawg for the detailed description. I am very impressed with these new HD Thermostats. I want to get one with my new Heat Pump. I am looking at getting a Rheem or Coleman 2-stage system. ...
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    Honeywell Thermostats

    What is the difference in these model numbers:
    YTHX9321R5003, YTHX9321R5012, YTHX9321R1000, YTHX9321R1011, THX9321R5000, THX9321R1008

    Thanks
  45. Replies
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    I am still doing some research on the 2 systems. ...

    I am still doing some research on the 2 systems. I am interested in installing an Aprilaire Media Filter Model 2200 with the new system. Will this work with either system? I really do not know how...
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    Thanks BaldLoonie. I looked on the Coleman...

    Thanks BaldLoonie. I looked on the Coleman website and it just says "state of the art compressor". Most of the time if a system has a scroll compressor they are very proud of it and advertise it. ...
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    The Rheem has a 10 Year Conditional Unit...

    The Rheem has a 10 Year Conditional Unit Replacement and a 10 year Limited Parts. The Coleman has a 10 year on Parts and Lifetime on Compressor.
  48. Replies
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    Rheem vs Coleman

    We are replacing our heat pump. We live in Tennessee and are looking for a very good 2-stage 3 ton unit. We have chose our contractor and he gave us the option of 2 different brands. Which of the...
  49. Thanks Tedkidd for explaining the different...

    Thanks Tedkidd for explaining the different filters. From what you said I am very interested in using the media filters, but I do not know where to buy them. I live in a small rural area which only...
  50. Which filters do you recommend? I want to keep...

    Which filters do you recommend? I want to keep my coils/equipment as clean as possible, but do not want to damage my new equipment with highly restrictive filters. Those cheap fiberglass filters do...
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